The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Tranfer complete care warranty

    Discussion in 'Dell XPS and Studio XPS' started by aces high, Jan 12, 2010.

  1. aces high

    aces high Notebook Guru

    Reputations:
    0
    Messages:
    51
    Likes Received:
    0
    Trophy Points:
    15
    I just bought an m1710 on ebay and it has 2 months left in complete care warranty. I also did the tranfer ownership and its under my name now. Can I use the cc warranty if the laptop gets broken?
     
    aces high, Jan 12, 2010
    #1
  2. shadow25

    shadow25 Notebook Geek

    Reputations:
    28
    Messages:
    89
    Likes Received:
    0
    Trophy Points:
    15
    Yes, the warranty is in your name, so if something were to happen the computer, Complete Care would cover you.

    I'd extend the warranty if I was you.
     
    shadow25, Jan 12, 2010
    #2
  3. aces high

    aces high Notebook Guru

    Reputations:
    0
    Messages:
    51
    Likes Received:
    0
    Trophy Points:
    15
    I can extend the complete care warranty? Do I have to call dell to extend the cc warranty?
     
    aces high, Jan 12, 2010
    #3
  4. BatBoy

    BatBoy Notebook Nobel Laureate

    Reputations:
    7,395
    Messages:
    7,964
    Likes Received:
    25
    Trophy Points:
    206
    Warranty extensions can be handled HERE or via Customer Service.
     
    BatBoy, Jan 12, 2010
    #4
  5. aces high

    aces high Notebook Guru

    Reputations:
    0
    Messages:
    51
    Likes Received:
    0
    Trophy Points:
    15
    I just checked the original specs and I dont have the original dvd -/+ rw drive which is (UD037 Module, DVD+/-RW..., NEC Corporation, Inspiron Sullivan/Tobago
    1 UC823 Assembly, DVD+/-RW..., 8X Integrated Drive Electronics Nec Corporation, Inspiron). I went into the device manager and it says I have TSSTcorp dvd+-rw ts-L632D. Will this void the cc warranty or not?
     
    aces high, Jan 13, 2010
    #5
  6. PIN360

    PIN360 Notebook Enthusiast

    Reputations:
    0
    Messages:
    37
    Likes Received:
    2
    Trophy Points:
    16
    That just means you wont be able to get the DVD drive replaced.

    Generally when a tech comes out to do warranty repair work, they are required to take the defective part. If the defective part, however, is not the original item then it wont be swapped.

    The rest of your system is still covered though.

    Now, if the Drive was already replaced once before and the drive in there now is what was replaced by dell, then there shouldnt be any problems.

    And actually... tyrying to think of it... I dont know of many techs that would check to make sure the drive thats being replaced is the original.
     
    PIN360, Jan 13, 2010
    #6
  7. aces high

    aces high Notebook Guru

    Reputations:
    0
    Messages:
    51
    Likes Received:
    0
    Trophy Points:
    15
    What if I accidently droped it and it wont turn on and I have to return it to dell, will they check the dvd rw if its the original one? And, how do I know if Dell replaced the dvd rw before?
     
    aces high, Jan 13, 2010
    #7