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    Such big difference in price between my XPS 15 and Replacement?

    Discussion in 'Dell XPS and Studio XPS' started by awaisuk, Nov 30, 2010.

  1. awaisuk

    awaisuk Notebook Deity

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    Hey.

    I was having fan issues with XPS 15 I bought 2 weeks ago so I called and they are sending me a replacement. Got the order number and went to check and the laptop is in production and it shows how much the laptop had cost aswell as the specs for the replacement laptop.

    The price for the replacement laptop shows total $805 it has the exact same specs as my laptop and I paid about $1200 for it.

    I have not received the replacement as its being made, but why is there a $400 difference between the price?
     
    awaisuk, Nov 30, 2010
    #1
  2. kajouma

    kajouma Notebook Geek

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    This is weird. For me, the replacement, which has the exact same specs as the orginial, costs more. I am in the US
     
    kajouma, Nov 30, 2010
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  3. compwiz0620

    compwiz0620 Notebook Evangelist

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    I noticed that you can order the same laptop starting from different defaults (i.e. standard, recommended, performance...) and it will cost more the lower you started from since you get more of a discount the higher you start from. Maybe when they do the replacement it always uses the best price it can get. Or maybe the discount was more when you did the replacement due to a new promo.
     
    compwiz0620, Nov 30, 2010
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  4. AngryPyros

    AngryPyros Notebook Enthusiast

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    Did you have any sort of extended warranty beyond the standard one? If so, could it be possible that they didn't apply the warranty to the new order because they just intend to transfer the old one to your new system?
     
    AngryPyros, Nov 30, 2010
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  5. awaisuk

    awaisuk Notebook Deity

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    Nop no special warranty....maybe I should ask Dell? Is it worth it?
     
    awaisuk, Nov 30, 2010
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  6. kajouma

    kajouma Notebook Geek

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    This seems like it; my (extended) warranty is not listed on my replacement order.
     
    kajouma, Nov 30, 2010
    #6