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    Studio XPS 13 freeze on wake problem.

    Discussion in 'Dell XPS and Studio XPS' started by peterf, Mar 15, 2010.

  1. peterf

    peterf Notebook Consultant

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    I have searched the forum but all I see is people complaining about it and no solution.

    My SXPS 13 just freezes on wake up randomly. I am running Windows 7 x64. I recently had the motherboard replaced for a different issue but I can not remember if the freezing problem happened before the motherboard replacement.

    Did anyone figure out how to fix the freezing issue? Is it hardware related? I have one month left on my warranty.
     
    peterf, Mar 15, 2010
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  2. peterf

    peterf Notebook Consultant

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    Nobody is experiencing this anymore? I only have a month left on the warranty.
     
    peterf, Mar 17, 2010
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  3. freedom16

    freedom16 Notebook Deity

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    I called up dell and they told me it was an issue and i was like the only person who has documented the case and i was told that " it could not be fixed" I told them oh well when the motherboard gets fried i will tell you i told you so. Yeah looks like there are three people on this site that i know of yet so far that go through this. Lets get this documented.
     
    freedom16, Mar 18, 2010
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  4. peterf

    peterf Notebook Consultant

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    I think I'm going to request another motherboard replacement. I'm pretty sure it started happening when I had the motherboard replaced for a different issue which it didn't fix. I will first put an old 20GB hard drive in and install only windows and drivers and see if it continues to do it.
     
    peterf, Mar 18, 2010
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  5. freedom16

    freedom16 Notebook Deity

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    How many times has been the motherboard been replaced? Any other known issues and do you have the intergrated 9400mg, or the hybrid sli 9550, gt210?
     
    freedom16, Mar 19, 2010
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  6. peterf

    peterf Notebook Consultant

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    I have only had it replaced once. I have the 9500M SLI card but I always leave it on power saver mode.
     
    peterf, Mar 20, 2010
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  7. fernandez21

    fernandez21 Notebook Consultant

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    i was having a similar problem after i installed 7 where my computer would randomly freeze for minutes at a time. it seems it was a driver issue. i did a search on thgis forum and found someone with a similar problem and they had a link on the 2nd or 3rd page of the topic to another driver and that fixed it for me.
     
    fernandez21, Mar 20, 2010
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  8. peterf

    peterf Notebook Consultant

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    I do not know how to even reproduce the problem. It is very random. Sometimes it wakes from sleep, sometimes it doesn't. The only pattern I can notice is that it has to be asleep for a long time. If I just put the computer to sleep and wake it 10 times in a row it will not do it.
     
    peterf, Mar 21, 2010
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  9. peterf

    peterf Notebook Consultant

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    It seems my new motherboard has fixed the problem. I haven't experienced it in days and I left my computer sleeping for about 12 hours.
    An interesting thing to note is my computer no longer wakes up automatically when I open the lid but I must press the power button. I don't care either way, but it is just different. My old M1330 acted like this.
     
    peterf, Mar 26, 2010
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