Silver around palm rest wearing off (SXPS 16)

The silver trim that runs around the border of the case is starting to wear away and pit around where my palms rest. Is this something covered by warranty? And if not is it reasonably affordable / simple to fix?

The main reason I wanted this computer was for it's looks, so the fact that it's already starting to form visual defects is really, really annoying.

 

How long have you had it? if its already coming off and you havent had it a year, I would certainly ask for a full refund. Im sure they will give you one if you expalin it had not been excessive use and that it happened due to poor manufacutring as aposed to yourself.

 

First sorry I can't Help, But base on that info I think I might get some clear skin matrial and apply it where my palms rest might not be a bad idea.

 

How long have you had your 1640 for? What you should do is hop on Chat to find out if this is something covered, or is this considered "aesthetics".

I know a few peep's when the 1530 came out, their palm rest was having some wear issues, & a few got the palm rest replaced.


Cin...

 

Dell is usually pretty good, i had a dent in my palm rest on my 1530 and contacted dell chat and told them about it and they sent me a new one out no questions asked.