Problem with 1645 Screen

I'm having this problem at the moment where *sometimes* the screen does not come on during bootup. "The lights are on, yet no-one is home". If I'm lucky I will see the Dell splash screen and then it goes black but most of the time I get nothing. Strange thing is that the lights are on for the buttons (volume, play, etc) but the screen is not. I know its not a Windows problem, because I can here the Windows startup sound being played. Its almost like the signal to turn the screen on is not working.

Anyone else had this problem? I thought I'd try here before ringing Dell and getting the "you have to reinstall your Windows/'life' before we will help" suggestion.

edit: forgot to say that taking out the batter and putting it back in normally fixes it (dont know why????)

 

depressing... no-one else shares my pain?

 

Hello, I am facing the same issues. Dont know what is happening?
I just received my Dell XPS 1645 on 3 march 2010. But hell it is a nigtmare machine for me.

What I have noticed is that when ever I am using Cyberlink PowerDVD and trying to watch any dvd or movie it halts...the system goes out of his mind and cant do anything except simply remove the battery or unplug the wire.

What I have also noticed is that when ever windows update the system. The systems never shutdown or boot up successfully. I have to wrestle with it....some 2 to 3 times I have to reboot and force shut down...dont know what the hell is happening with me.

Is there anybody who can guide us on how to install Win 7 using the provided DVD and how to install the drivers....may be its an installation issue.

Will look forward to hear from you seniors.

Regards

 

I think this may be a different problem to what i am experiencing. mine occurs at startup and has nothing to do with software. from memory there is a thread somewhere which talks about hte problems with DVD playback and the issues it causes... cant remember whether it was on NR, Whirlpool or Dell.....