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    New xps l502x: Is it normal? Dell AC Adapter getting extremely hot after an hour?

    Discussion in 'Dell XPS and Studio XPS' started by mckenfry, Jun 21, 2011.

  1. mckenfry

    mckenfry Notebook Guru

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    I just got new xps l502x.

    However after I turn it on for an hour and open a few websites, listen to the song, watching youtube. (Just did those things to test if everything is ok), the AC Adapter is getting extremely hot! I can say that it's not just hot but too hot. I got acer laptop and the adapter didn't get this hot although I left it on for 5-6 hours.

    Is it normal? if not, what can I do to fix it?
     
    mckenfry, Jun 21, 2011
    #1
  2. gpig

    gpig Notebook Deity

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    Basically, if you think it's going to explode or ignite, you should call Dell and ask for a new one.

    You shouldn't attempt to fix a bad adapter yourself.
     
    gpig, Jun 21, 2011
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  3. grimreefer1967

    grimreefer1967 Notebook Evangelist

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    One time a blanket fell on top of my SXPS16 brick while I was converting some video and after awhile it got so hot it tripped on the thermal overload. :eek:

    My XPS's brick will get warm to the touch but definitely not what I'd call hot. I assume it has some sort of thermal trip as well but from what you describe I'd see about getting Dell to replace it anyway if I were you.
     
    grimreefer1967, Jun 21, 2011
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  4. Neubeehunhun

    Neubeehunhun Notebook Evangelist

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    Mine gets a bit warm under normal uses, slightly hot but not too much when playing games, I guess it's normal, unless you're talking about too hot to touch, then I'd have dell replace it.
     
    Neubeehunhun, Jun 21, 2011
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  5. floofy

    floofy Notebook Enthusiast

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    Normally my power brick gets really hot too, but not so much where you can't hold it in your hand or start a forest fire. If it's steaming hot then I wouldn't say it's normal.
     
    floofy, Jun 22, 2011
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