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    New m1730 USB problem

    Discussion in 'Dell XPS and Studio XPS' started by charger71, May 30, 2009.

  1. charger71

    charger71 Notebook Consultant

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    Hello,
    I just got my m1730, 2.4 with dual 9800s. I installed my own 4gb of ram, and installed vista 64 on the SSD.

    Everything seems fine, I installed GTA, office, etc, but when I plug in a usb HD, usb key, or xbox pc controller, it cant install any of them. It asks me to insert the driver disk, then says it was unable to find the drivers.. There are no drivers for my usb key or usb HD, and I installed the xbox controller drivers.

    I've applied windows updates and rebooted, not sure what else to do.

    Anyone have any ideas?
     
    charger71, May 30, 2009
    #1
  2. dr_korb

    dr_korb Notebook Consultant

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    Thanks to Dell's drive-by Tech Support (problem with Datasafe Backup) I ended up having to do a system restore to factory defaults on my week-old 1730. The first time I did it, mine did the same thing. It even wanted drivers for my second internal hard drive - just a normal WD 250 gig Sata. Also wanted drivers for a USB flash drive. I did a second factory restore, and the second one worked out OK. Can't explain it other than to assume something was corrupt in the first restore. So, as hateful as it may seem, a factory restore may be what you need.

    (thread here about my problem: http://forum.notebookreview.com/showthread.php?t=385390 )

    BTW, the second restore I did was booted off the Dell Vista boot disk, the first one was through the datasafe application. Don't know if this was the difference. But if I were you, looking at doing this, I would boot off the Vista disk and restore it that way.
     
    dr_korb, May 30, 2009
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