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    New XPS m1530. Web Cam only displays black. HELP!

    Discussion in 'Dell XPS and Studio XPS' started by sethhobrin, Jan 8, 2008.

  1. sethhobrin

    sethhobrin Notebook Consultant

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    I just got a new 1530 last night. I installed vista 32bit ultimate and installed the updated camera driver and software directly from Dell website.

    I can use the software and hear the noises when I take pictures. I can even record a video and hear the sound during playback but no matter what the screen is black.

    Any ideas? I called tech support and they told me to download drivers directly from Creative. I have no idea what model webcam this is to download the drivers. Can anyone help?
     
  2. BlackRussian

    BlackRussian Notebook Deity

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  3. sethhobrin

    sethhobrin Notebook Consultant

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  4. PhoenixFx

    PhoenixFx Notebook Virtuoso

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    If you properly installed the driver then you should have DELL Webcam console in the start menu. Launch it and check the brightness.
     
  5. sethhobrin

    sethhobrin Notebook Consultant

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    Duh. You rock. Repped!
     
  6. MrMe93

    MrMe93 Notebook Guru

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    Hey, thanks. I had the exact same problem with the exact same laptop. I never would have htought about checking the brightness.