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    M1530 Damaged after dropping it..Repair/Warranty

    Discussion in 'Dell XPS and Studio XPS' started by swat.josh, Jul 7, 2009.

  1. swat.josh

    swat.josh Notebook Enthusiast

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    So basically I dropped my year + 1/2 old M1530 on the carpet yesterday, it was closed and I was just holding to move to the lounge so it was pretty close to my kneecap.

    I went to turn it on and 3/4 of the bottom part of the screen just displays white. Although funny patterns appear in this white section it stays white although sometimes when I log on to Vista the bottom toolbar will appear in the white part in completly the wrong place so it still appears to work.

    I have opened the laptop to check the connections for the screen and touching any of them doesn't appear to make any difference.

    .....

    Aswell as the screen problem after I have logged in a few mins later the HDD will turn off although it can be random and up to 8 mins. It sometimes turns back on but windows won't recover and usually hangs and sometimes bluescreens with a kernel error - cannot remember exact error but googled it and the error displayed was to do with the HDD being off whilst logged into windows.

    However I am unsure whether it is the HDD actually broken. As now when I turn the PC the screen appears blank like nothings booting up. The power on button lights up for a second but then doesn't stay lite however the fan is still spinning.

    ...

    I just checked on the DELL site and my warranty expired 07/02/2009
    could I extend and upgrade the warranty to complete care - How much does this cost?

    And then get it repaired/replaced. I wasn't that happy with the build qualiy of the laptop anyway as they have replaced the keyboard twice already and it had actually broken again last month.

    Here is a picture of the laptop screen :
    http://img7.imageshack.us/i/photo093y.jpg/
    http://img11.imageshack.us/i/photo089i.jpg/

    Thanks
     
    swat.josh, Jul 7, 2009
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  2. Cin'

    Cin' Anathema

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    Yes, you can add Complete Care...but the fact you dropped your lappy before you had any type of Accidental Coverage...that would be the *wrong thing to do* ~ and constitutes fraud under Dell's standards.

    You may have to explore other avenues to getting your 1530 repaired.

    And, *ouch* those pictures look like your lappy hurts a bit.. :(


    Cin ;) :)
     
    Cin', Jul 7, 2009
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