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    M1530 - Shocking you? [Literally]

    Discussion in 'Dell XPS and Studio XPS' started by ChrisXPS, Aug 19, 2008.

  1. ChrisXPS

    ChrisXPS Notebook Enthusiast

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    If i place my bare arm on the front side of the laptop (front side meaning side with the touchpad) and my fingers arent touchign any of the keys, i get small shocks, that just give you a tiny sting. Im sure they aren't lethal but they are pretty annoying, is anyone else having the same problem?

    I was also shocked by my ipod shuffle ( it was connected into my xps )

    Just wondering, is anyone else experiencing this?
     
    ChrisXPS, Aug 19, 2008
    #1
  2. X2P

    X2P COOLING | NBR Super Mod

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    Its a ground issue call dell.
     
    X2P, Aug 19, 2008
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  3. ChrisXPS

    ChrisXPS Notebook Enthusiast

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    Im lost, ground issue?

    So I should contact dell?
     
    ChrisXPS, Aug 19, 2008
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  4. jb1007

    jb1007 Full Customization

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    First you should search the forum since there's a billion posts on this topic. Use the search results to know what to say when you contact Dell.
     
    jb1007, Aug 19, 2008
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  5. flipfire

    flipfire Moderately Boss

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    Its an electrical issue, your notebook isnt grounded properly.
     
    flipfire, Aug 19, 2008
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  6. ChrisXPS

    ChrisXPS Notebook Enthusiast

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    I called Dell, they operate until 6PM.

    Yeah, i realised i should search first, thanks. :p
     
    ChrisXPS, Aug 19, 2008
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  7. somekevinguy

    somekevinguy Notebook Evangelist

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    XPS support is supposed to be 24/7.
     
    somekevinguy, Aug 19, 2008
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  8. Cin'

    Cin' Anathema

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    Hey contact XPS Support and have them send you a special three pronged AC adapter, that may take care of the problem. ;)

    Here is an excellent thread that Scooberdoober did on the whole *shock* issue. Be sure to check it! ;) :)

    http://forum.notebookreview.com/showthread.php?t=222996

    I had the shock issue, when I first received my 1530, for about a week..Then, it simply went away, and I didn't need to contact Dell! ;) :)

    Good luck to you, and let us know what happened! ;)

    Cin ;) :)
     
    Cin', Aug 19, 2008
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  9. ChrisXPS

    ChrisXPS Notebook Enthusiast

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    XPS Suppport...I cant seem to find a section on the dell website.
    Well, Im looking for the one in Hong Kong.

    The one I had called earlier was just technical support.
     
    ChrisXPS, Aug 19, 2008
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  10. Cin'

    Cin' Anathema

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    Cin', Aug 19, 2008
    #10