Just got my m1730 and need help!!!

Hey guys,
I just got my m1730... and it is amazing. Although, I need some serious help! Currently I go to college and am living at an off campus apartment. The way my internet works is I plug directly into the wall with a cat5 cable and Boom, I'm connected to the internet (airwaves networks). Although, for some reason I am able to get onto the internet on my dell e1705 that is using windows XP, but am unable to get onto the internet on my m1730 which is using vista. Is there some Lan setting I need to disable? Please help! Thanks!!!

Another odd thing is that I was able to connect to the internet on my girlfriends wireless internet on my m1730 and she's in the apartment three buildings away. So I am able to connect to the Airwaves Wireless network... but when I plug directly into the wall and try to get a lan connection it is not working on my m1730.

I am sending this message on my E1705 (Windows XP). Any ideas would be helpful, Thank you!

 

And do you have the ethernet driver installed? What do you see in the Connect To menu? How about Control Panel > Network Connections? Is the LAN connection enabled?

 

The lan connection is enabled and the drivers are installed. My computer running XP connects to the internet fine, but the m1730 with vista doesn't. It connects to the LAN but does not connect to the internet. It's very awkward. I called the ISP... the only help they were is they said I should disable ip6.... I unchecked it and it still doesn't work.

 

Does it even search for an IP?

Oh, and have you simply tried disabling and re-enabling the LAN?

 

I tried disabling and enabling. Doesn't work. I'm not sure if it looks for an IP. Honestly this is my first time with vista so i'm a complete newb. I searched the issue on google and it seems other people have had the same problem although they don't describe how they fixed it.

 

So, you plug in the cable, and then click (not double-click) on the network icon in your system tray, and then click 'Connect to a network', and then make sure the tab up top is set to 'All', and do you see anything?

 

I see all of the wireless networks. The wireless internet is working fine, the ethernet connection isn't.

 

I might try reformatting using the restore partition. How do i do so?

 

I had a similar issue but with the wireless not working and the lan working. The only work around I found was to change the IP on my router. Everything works like a charm now.

Of course you can't do that with your schools internet...but if you lan line at home you could try doing that.

You may need to provide more information for people to help troubleshoot this. The error I was getting is that it could not identify my wireless network.

What happens when you try and repair the connection? I was getting could not acquire IP.

Also, what network card were you using? I have the intel next gen option on my M1730.

 

You shouldn't need to reformat to get your network card to work.

Is your lan settings set to automatic?

I'd seriously try the router IP change trick. It forces a complete reconfiguartion of your ip.

 

Oh, another thing. What security software do you have? Many of them have different profiles based on the type of connection you're trying to establish.

Make sure you disable your windows firewall while troubleshooting.

 

Do you see the LAN connection is my question?

 

Good point.

 

I have all firewalls and antivirus software turned off. I'm not currently using a router, i'm just plugged directly into the wall which is linked to Airwaves connection.

 

how do i set my lan setting to automatic?

 

When i connect the cat5 into the wall it says "currently connected to 'Network' status: local only

I can swap the cable directly to the notebook running XP and the internet works fine (talking to you off of it now - if i take long to respond it's because i keep swapping back and forth to try new things to see if it will work)

 

i'm on an xp platform right now. But it's in your internet options on the connections tab. Click the lan settings box which will open another window. it's the first checkbox.

 

hmm, I would try the router trick if nothing else works. I'm sure you could get a buddy to hook you up. Just a matter of changing the IP to 168.192.1.1 to something like 168.192.2.1.

My laptop also had a similar issue, lan worked but no internet.

So are you using the nexgen wirelsss card?

 

yea i have it set to automatic.

 

i like the way vista looks a lot.. but if I can't get the internet working with Airwaves Network then i'm just going to format to XP and save myself the trouble.

someone else who was having the problem linked me here http://support.microsoft.com/default.aspx/kb/928233

but it did not fix the problem

EDIT: Guess i wont be reformatting to xp since I can't find my xp cd ;d. I'll try picking up a wireless router tomorrow. The wireless works fine on vista... but for some reason the ethernet connection isn't working.

 

Try uninstalling the Dell network manager crap if it came with it. In my experience it only causes problems. Make sure there are no other network manager software peices installed either, or anything that power manages the network card.

If you open up a command prompt and type in

ipconfig /all

What comes up?

 

i'll check now and edit this post with results

there was a broadcom managment program, that's about it

 

ethernet adapter local area connection physical address: 00-15-c5-85-48-c7
dhcp enabled: yes
autoconfiguration enabled: yes

 

no ip? There should be an ip address above all that.

 

Try typing in ipconfig /renew and post the results. It looks like it's not getting an IP at all. You may want to reinstall the broadcom software and driver as well. If all else fails give dell support a call before you go buy a wireless router. No point in paying that much and getting something that doesn't work.

 

You may also want to go into the properties of your network card and make sure that the IP Address/Gateway are set to be obtained automatically. Also go into the Internet Explorer; Choose Tools --> Internet Options-->Connections--> LAN Settings and check if it is set to obtain automatically.

Restart your computer

Your internet should work now, if it doesn't go back onto the XP PC (when connected to the internet), and go to CMD and run ipconifg/all. That should give you the default gateway. Now go to the ethernet adapter properties of your Vista machine, and type in the default gateway. That may help...

I had the exact same problem a couple of weeks when setting up my new computer. BTW, do you have a switch or a router within your apartment? Reset/Powercycle that as well if you do...

 

Welcome to vista!

If you have a wireless connection and a wired connection - at seperate points in time, everytime you plug back in the wired connection - you'll need to clear the "extra" route that the two NICs create.

Open a command prompt (hold down windows key and press R - the run command appears - type CMD and press enter)
type in this EXACTLY as stated:

route delete 0.0.0.0 0.0.0.0

make sure your wireless switch is off if you're trying to use hardwired connections...

Let me know if that helps.