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    Just got my 1530 parts missing

    Discussion in 'Dell XPS and Studio XPS' started by pscbrenden, Dec 22, 2008.

  1. pscbrenden

    pscbrenden Notebook Enthusiast

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    So i just received my XPS 1530 and opened the box. The Creative earbuds, the XPS laptop Sleeve, and the XPS faux leather CD case are all missing.

    Do these items still come with the laptop? i dont see them listed on my invoice. Should i contact Dell?
     
    pscbrenden, Dec 22, 2008
    #1
  2. jjgoo

    jjgoo Notebook Deity

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    yes contact dell support they will let you know if these come with it.
     
    jjgoo, Dec 22, 2008
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  3. Cin'

    Cin' Anathema

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    Hey there,

    That *promotion* ended a while back, now!

    I am assuming these were not listed on your invoice? Or, order acknowledgement?

    You will need to contact Dell, and see what they will do for you in this case. Some peep's have great luck, some don't. :D

    Please see this thread, it has good info regarding the *extra accessories*
    Dell XPS Accesories
    http://forum.notebookreview.com/showthread.php?t=276220

    Good luck,

    Cin ;) :)
     
    Cin', Dec 22, 2008
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  4. wodstock

    wodstock Notebook Evangelist

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    it is a complete crap shoot if you get that swag anymore
     
    wodstock, Dec 22, 2008
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  5. Cin'

    Cin' Anathema

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    Yeah..I think they are now just giving something like $50 gift cards or something.. ;) You just have to get a rep in a generous mood, or be lucky :rolleyes:

    Cin ;) :)
     
    Cin', Dec 23, 2008
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  6. shadowlaw

    shadowlaw Notebook Consultant

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    I got mine about 3 months ago. Didnt get all the accessories as well. Although i got the earbud.

    Other than that ... none. But its not like i would need it anyway ... i would end up getting my own anyway hahahah

    And mine also doesnt show up in the invoice
     
    shadowlaw, Dec 23, 2008
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  7. pscbrenden

    pscbrenden Notebook Enthusiast

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    i will try my luck with Dell CS but im mostly interested in the case. I did a search on ebay and they are for sale for 9.99 new so ill probably just pick up on there if Dell isnt any help.
     
    pscbrenden, Dec 23, 2008
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  8. Cin'

    Cin' Anathema

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    Yes, try CS, and let us know...Look's like that last few Poster's in the thread have had some luck :D


    Cin ;) :)
     
    Cin', Dec 23, 2008
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  9. pscbrenden

    pscbrenden Notebook Enthusiast

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    Well the first Dell CS agent i spoke to told me that the xps laptops never came with those accessories in the US and that was a European special only.

    I called back and got another rep to indicated that the promotion was over in the summer and Dell no longer has any of those items in stock.

    I guess ebay it is.
     
    pscbrenden, Dec 23, 2008
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  10. wodstock

    wodstock Notebook Evangelist

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    i got everything with my m1730 today, earphones, leather book holder, cloth and remote, so i guess i got lucky!
     
    wodstock, Dec 24, 2008
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  11. Cin'

    Cin' Anathema

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    If I were you, I would just try one more time! :D It doesn't hurt anything, and maybe you will get a rep in the Holiday spirit!

    Otherwise, you can find those accessories (or similar) at nominal costs! :D

    When did you originally order your 1530? :D

    If you ordered in the recent past, that's pretty cool you got all of them! :D


    Cin ;) :)
     
    Cin', Dec 24, 2008
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  12. wodstock

    wodstock Notebook Evangelist

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    1730 actually, yep. the headphones suck though
     
    wodstock, Dec 24, 2008
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  13. the_flying_shoe

    the_flying_shoe Notebook Evangelist

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    OP, I highly recommend contacting Dell. In fact, even if the first few tries fail, keep going at it, your bound to find someone willing to place the order for you. Also, if your conversation is going nowhere, ask for a supervisor, they have more power and are many times happy to fulfill your small request.

    The most important thing is to not let up! GL, and if you want more info, scroll to my post on page 6 of the XPS Accessories thread ( http://forum.notebookreview.com/showthread.php?t=276220&page=6&highlight=the_flying_shoe)
     
    the_flying_shoe, Dec 25, 2008
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  14. Cin'

    Cin' Anathema

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    Are they the Creative headphones??

    Cuz mine work well on my 1530...(sorry bout the model typo)... :eek: ;)


    Cin ;) :)
     
    Cin', Dec 25, 2008
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  15. wodstock

    wodstock Notebook Evangelist

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    yep, i have 2 pair now, i don't use them. i have my zune headphones which sound so much better to me, and easier to handle
     
    wodstock, Dec 25, 2008
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  16. Cin'

    Cin' Anathema

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    Yeah, I have the Creative's that came with my 1530 (they work fine for me)..I also have a pair of Maximo's ~ which I got for a really good deal on buy.com! And, I have to say they *rocknroll* really well with my 1530!!! I also have a pair of Phillips (which I use exclusively for working out/running/biking) :D

    I don't have a Zune so I've never seen the headphones that come with them :( :eek:


    Cin ;) :)
     
    Cin', Dec 25, 2008
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