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    Help needed for Dell Studio XPS 1645 please

    Discussion in 'Dell XPS and Studio XPS' started by hmills2112, Aug 19, 2010.

  1. hmills2112

    hmills2112 Newbie

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    Hi there, I have a minor problem. The LEDs behind the audio cluster buttons is not lighting up; It is supposed to light up when I start my computer but it isn't anymore, and they just don't come on at all. The buttons still work, but I can't see what I am pressing.

    I have absolutely no idea what is going on or how to fix it. If anyone can give me any advice, I would greatly appreciate it.

    Thanks,
    Hayley
     
    hmills2112, Aug 19, 2010
    #1
  2. Aaronmcc

    Aaronmcc Notebook Consultant

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    Did you recently reformat or anything? Might try reinstalling the quickset program from dell but I doubt that works if you didn't reformat or anything
     
    Aaronmcc, Aug 19, 2010
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  3. hmills2112

    hmills2112 Newbie

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    Yeah, I haven't done anything to it, I just noticed yesterday that the lights didn't work, and I use those buttons so much.
     
    hmills2112, Aug 19, 2010
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  4. jnkw

    jnkw Notebook Guru

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    I'd reinstall the quickset program anyway - you never know. If you have System Restore enabled you can open it and select "See more restore points" just to see if there were any recent system changes you may have forgotten about.

    Otherwise, it could be a hardware issue. Your best bet would probably be to contact Dell support. The direct line for XPS support is 1-800-232-8544. Use that number to avoid being redirected several times.
     
    jnkw, Aug 19, 2010
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  5. hmills2112

    hmills2112 Newbie

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    ok, I've got some system restore points, I'll try that, and if I need to I'll call tech support. Thank for that :)
     
    hmills2112, Aug 19, 2010
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