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    Gpu failure after warranty expires?

    Discussion in 'Dell XPS and Studio XPS' started by TeaZealot, Apr 4, 2009.

  1. TeaZealot

    TeaZealot Notebook Enthusiast

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    Im the proud owner of an M1330, and I have been for nearly two years.
    Which also happens to be the time my warranty expires...

    Having recenty had my laptop repaired for the second time through gpu failure (the issue that hinders all 8-series mobibile chips) I cant help worrying that Im going to be caught out once the tide of Dell support goes out.

    I have read that dell have now extended the warranty on these chips but what about people who purchased a laptop before this issue came to light?

    Are we to be left in the lurch? :confused:

    Or is there a way to extend the support? :rolleyes:
     
  2. Blacky

    Blacky Notebook Prophet

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    You can always extend your system's warranty through Dell. Just call them for a warranty extension and they will provide it for you, but it will be for a cost.
     
  3. BatBoy

    BatBoy Notebook Nobel Laureate

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    If I was in your boat and the GPU failed and Dell tried to pull some type of 'Well your Service Tag has a System Build Date of xx/xx/xxxx which was before... blah blah blah' - I would go ballistic and fight to no end on that one.

    Don't worry though, I have not read anything from Dell nor customer feedback to indicate they are pulling this. Just remember to contact them ASAP in the event of another failure and be sure to keep track of all service call/dispatch numbers along with any emails/communication between Tech Support and you.
     
  4. TeaZealot

    TeaZealot Notebook Enthusiast

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    Thanks for your replies.