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    Fingerprint reader consumes a TON OF MEMORY

    Discussion in 'Dell XPS and Studio XPS' started by Bill Nye, Jun 18, 2008.

  1. Bill Nye

    Bill Nye Know Nothing

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    I recently bought a brand new XPS M1530:

    T9300
    8600M GT
    4GB RAM
    250 GB HDD

    ... the usual.

    Anyway, so I was looking at my task manager the other day and I noticed the psqltray.exe (Fingerprint Tray application) process taking up a good chunk of my memory and CPU: 20-30% and 700 MB of memory [and still on the rise]! I was wondering if this was normal among XPS users. Or have most of you decided to disable the application altogether.

    It's at 712 MB now.
     
    Bill Nye, Jun 18, 2008
    #1
  2. DFI Fan

    DFI Fan Notebook Evangelist

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    Nah it only uses like 13MB of memory for me.
     
    DFI Fan, Jun 18, 2008
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  3. jfdube

    jfdube Notebook Evangelist

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    i got two < 4 MB processes running for it on mine. < 8 MB total. Must be something severely wrong with yours. Uninstall, re-install.

    On mine:

    Fingerprint Tray application 4,080K
     
    jfdube, Jun 18, 2008
    #3
  4. Bill Nye

    Bill Nye Know Nothing

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    Well if it makes a difference, I notice that "Virtualization" is enabled... whatever that may mean. It's up to 883 MB now.
     
    Bill Nye, Jun 18, 2008
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  5. hwa1201

    hwa1201 Notebook Evangelist

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    mine also runs around 4MB and another finger print service for 4MB
     
    hwa1201, Jun 18, 2008
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  6. Bill Nye

    Bill Nye Know Nothing

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    What are those processes caused?
     
    Bill Nye, Jun 18, 2008
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  7. jfdube

    jfdube Notebook Evangelist

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    What Virtualization are you talking about? Where?
     
    jfdube, Jun 18, 2008
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  8. Bill Nye

    Bill Nye Know Nothing

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    Under task manager, right click the process.
     
    Bill Nye, Jun 18, 2008
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  9. The_Observer

    The_Observer 9262 is the best:)

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    I think it's the driver problem.I have heard of it before.
     
    The_Observer, Jun 18, 2008
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  10. Bill Nye

    Bill Nye Know Nothing

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    Any fixes/updates/anything?

    EDIT: Never mind, a restart seems to have fixed it right up.
     
    Bill Nye, Jun 18, 2008
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  11. Bill Nye

    Bill Nye Know Nothing

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    Alright, this problem seems to be coming up again. It seems these occurrences are rather random. This is quite annoying, even though a restart generally does the trick.
     
    Bill Nye, Jun 19, 2008
    #11
  12. brerben

    brerben Notebook Enthusiast

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    I have an M1530 with a UPEK Fingerprint scanner, and when I first got the laptop I installed all the fingerprint software for it. I then realized that the software applies about 4-5 different background process for it to run. So I uninstalled it, and disabled the thing via Device Manager. I mean, who actually uses the thing anyway? If you say it's for login purposes, why not just use a password and save yourself from getting problems like that (eating up memory, etc)?
     
    brerben, Jun 19, 2008
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  13. jfdube

    jfdube Notebook Evangelist

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    I don't know where you guys are seeing 4-5 processes, and 700 MB+ RAM usage.. I will repeat, the FP scanner uses 2 processes, totaling a bit less then 8 MB of RAM (Vista). If you are getting anything else, something is wrong with your install. meaning, uninstall it, run CCcleaner, reinstall.
     
    jfdube, Jun 19, 2008
    #13
  14. alexzeon

    alexzeon Notebook Evangelist

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    Mine uses ~18MB, which is an acceptable amount.
     
    alexzeon, Jun 19, 2008
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  15. jfdube

    jfdube Notebook Evangelist

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    Yes, 18MB, 2 processes, for version 5.8. 8MB for version 5.6.
     
    jfdube, Jun 19, 2008
    #15