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    Dual headphone Jack (one works)

    Discussion in 'Dell XPS and Studio XPS' started by j2dab, Jun 1, 2009.

  1. j2dab

    j2dab Newbie

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    Only tried using two headphones for the first time the other day and only one works at a time, I plug one out the other one works fine and vice-versa. Is this a common problem? I installed Windows 7 RC recently but never tried it before I installed it so not sure . Any one else experience anything similar or any ideas?
     
    j2dab, Jun 1, 2009
    #1
  2. paper_wastage

    paper_wastage Beat this 7x7x7 Cube

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    update the audio drivers...

    think support.dell.com has specific drivers that have both earplugs enabled, but i believe you lose stereo mix... nothing to worry about if you don't use your laptop to record sounds it outputs
     
    paper_wastage, Jun 1, 2009
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  3. StudioXPS16

    StudioXPS16 Notebook Consultant

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    I had this problem also on my XPS16. The solution was to switch the default output device to "Speakers/Headphones" from "Independent (R.T.C.) Headphones"

    By the way, why are there two devices with Headphones in the name? (I also have an HDMI Audio, which I understand) I was going to start a new thread on this.

    The Jack Information for Speakers/Headphones says "RL RR Left Panel 3.5mm Jack"

    For Independent (R.T.C.) Headphones it says "L R Left Panel 3.5mm Jack"

    What does all this mean and when should I use which?

    Thanks.
     
    StudioXPS16, Jun 1, 2009
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  4. j2dab

    j2dab Newbie

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    Any links? I can only seem to fins the one I already have installed "HDMI" Sound Driver?

    Thanks,
     
    j2dab, Jun 2, 2009
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  5. chicagonyc

    chicagonyc Notebook Enthusiast

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    I'm also having this problem with Win7 RC. On Dell's support site, the driver is dated from October '08, so I'm a little afraid to install it and make things worse.

    http://support.dell.com/support/dow...ServiceTag=&SystemID=XPS_M1330&os=WV64&osl=EN

     
    chicagonyc, Jul 6, 2009
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  6. chicagonyc

    chicagonyc Notebook Enthusiast

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    The driver still isn't updated ... has anyone been brave enough to install the vista 64 bit driver from October into Windows 7?
     
    chicagonyc, Sep 6, 2009
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  7. Sephye

    Sephye Notebook Guru

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    I've done that on my M1330. Using the drivers Windows 7 RC downloaded automatically, plugging into the middle jack made me lose audio on the left jack. Downloading the drivers from dell fixed this.
     
    Sephye, Sep 6, 2009
    #7