The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Driver Problem Dell XPS 15 L502X

    Discussion in 'Dell XPS and Studio XPS' started by coolferry, Sep 21, 2011.

  1. coolferry

    coolferry Notebook Guru

    Reputations:
    0
    Messages:
    57
    Likes Received:
    0
    Trophy Points:
    15
    Hello,

    I received my L502X yesterday. As I wanted to partition my HDD I formatted it. After doing a clean install and installing everything a driver problem is still persisting. The bluetooth is working. But I get bluetooth peripheral not installed. What could be the problem. Attaching pic. Thanks!
     

    Attached Files:

    coolferry, Sep 21, 2011
    #1
  2. SA Spurs1

    SA Spurs1 Notebook Consultant

    Reputations:
    0
    Messages:
    151
    Likes Received:
    0
    Trophy Points:
    30
    Did you first load Notebook System Software and then the Chipset driver. They must be loaded first before any other drivers. Then load your Network Card and Bluetooth driver.
     
    SA Spurs1, Sep 22, 2011
    #2
  3. coolferry

    coolferry Notebook Guru

    Reputations:
    0
    Messages:
    57
    Likes Received:
    0
    Trophy Points:
    15
    I did not follow any specific sequence to install the drivers. I just installed them randomly. Does it matter? Thanks
     
    coolferry, Sep 22, 2011
    #3
  4. steakikan

    steakikan Notebook Consultant

    Reputations:
    22
    Messages:
    245
    Likes Received:
    20
    Trophy Points:
    31
    It is not a problem, I have the same experience . I think it is just list of all devices you try to connect through Bluetooth but failed in its driver's installation, creating a list of installed devices without driver. CMIIW.
     
    steakikan, Sep 22, 2011
    #4
  5. coolferry

    coolferry Notebook Guru

    Reputations:
    0
    Messages:
    57
    Likes Received:
    0
    Trophy Points:
    15
    I see.. What do I do now? Also, how do I download softwares that came with the Dell Factory Installation? I went to My Dell Downloads but unable to register.. :( Please help!
     
    coolferry, Sep 22, 2011
    #5
  6. nader_rizk2003

    nader_rizk2003 Notebook Evangelist

    Reputations:
    66
    Messages:
    373
    Likes Received:
    124
    Trophy Points:
    56
    There is no NSS for L502X,you begin with chipset driver.
     
    nader_rizk2003, Sep 22, 2011
    #6
  7. mTny

    mTny Newbie

    Reputations:
    0
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    5
    I have this unknown drivers too.
    i tried to reinstall the whole Drivers from DELL website and nothing work.
     
    mTny, Sep 22, 2011
    #7
  8. tonyr6

    tonyr6 Notebook Consultant

    Reputations:
    20
    Messages:
    148
    Likes Received:
    16
    Trophy Points:
    31
    Don't delete the C:\Drivers folder. Then open up Device Manager and right click on the Unknown Device. Click update driver and say you have the driver and browse to the C:\Drivers folder and it should install automatically. This is how I was able to fix all of my conflicts after reinstalling the OS. Do make sure the chipset drivers are installed first then do that for the rest of the conflicts.
     
    tonyr6, Sep 22, 2011
    #8
  9. burnep

    burnep Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    I had this problem and it is due to the antivirus program McAfee it sees the blue tooth drive of Dells as a virus. Go into the virus program and allow the bluetooth programs that were extracted to run.
     
    burnep, Oct 2, 2011
    #9
  10. zjacobss

    zjacobss Notebook Consultant

    Reputations:
    26
    Messages:
    296
    Likes Received:
    0
    Trophy Points:
    30
    I don't think you should worry, I wanted to send a song from my phone and laptop and used the bluetooth and then these things appeared in device manager, removed my phone from the bluetooth on my laptop and they were gone.
     
    zjacobss, Oct 2, 2011
    #10