The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Dell Xps OEM battery not working

    Discussion in 'Dell XPS and Studio XPS' started by ipm5019, Jun 2, 2013.

  1. ipm5019

    ipm5019 Newbie

    Reputations:
    0
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    5
    so i got a new battery from the dell website (the correct one) and its still doing the same thing my non OEM battery was doing, its holding a charge when plugged in but not charging. when its unplugged it just loses charge. its obviously some sort of software issue with the battery. please help. btw it says its holding a charge for 2000+ hours at 33%
     
    ipm5019, Jun 2, 2013
    #1
  2. katalin_2003

    katalin_2003 NBR Spectre Super Moderator

    Reputations:
    14,963
    Messages:
    5,671
    Likes Received:
    1,521
    Trophy Points:
    331
    Hello and welcome to NBR.
    It might be the charger that's causing you issues. Dell chargers have an integrated ID chip and require a handshake with the laptop's motherboard in order to work properly.
    If that chip dies or the connection between it and the motherboard is lost, the battery won't charge.

    I advice to try out another DELL adapter and see what you get.
     
    katalin_2003, Jun 3, 2013
    #2