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    Dell XPS15 L502X Overheating and Fan Noise On-off-on-off

    Discussion in 'Dell XPS and Studio XPS' started by senor_massao, Jul 29, 2016.

  1. senor_massao

    senor_massao Notebook Enthusiast

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    Hi,

    My laptop was heating up a bit too much (temperature above 90’s in normal load, and sometimes shutting down after hitting 100C), so I finally decided to open up my Dell XPS 15 (L502X) and replace the thermal paste. I have few questions:

    When I opened it up, apart from the thermal paste on the cpu (i7-2630QM) and gpu (Nvidia GT-540 2gb), there were several white pads, and one grey pad. The grey pad was above the motherboard HM67 chip. This is the first time I ever saw a heat sink with thermal pad needed to cool down the motherboard. Or am I missing something? And what are all these small white pads? They seem to be covering different chips on the motherboard. Does anyone know the width of these white pads, and grey pads? Are all of these thermal pads to conduct heat? Or some are meant to block heat? I think the white ones are meant to block heat, but I may be wrong.

    Anyhow, after replacing the thermal paste (didn’t do anything with the pads, since I wasn’t expecting to see them anyway), the temperature of CPU and motherboard remains in 80’s C, and GPU in 70’s C under normal load (20 browser tabs, and some MS Office work alongside). So, although it is not in the dangerous zone (90s and above), it is still quite warm for not so intensive tasks. I have cleaned the heat sink, and fan etsc also. I also used good quality thermal paste (CoolerMaster Gel Maker Nano). And the the fan still works in an annoying manner with bursts of sounds, instead of constant sound. It is very annoying, and I rather have the fan working the whole time than these annoying bursts (fan on, fan off, fan on, fan off, and goes on like this constantly). Any solution to fix this?

    I am also considering downgrading to I5-2540M (lower TDP, and dual core), but its not worth it if the fan is going to behave in similar manner. Please share your experience if you use any other CPU on this laptop. I don’t think the GPU is replaceable on this one?
     
  2. Bommel87

    Bommel87 Notebook Consultant

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    "Normal load"? Are you sure about that? Rather sounds like 100% CPU usage to me.
     
  3. senor_massao

    senor_massao Notebook Enthusiast

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    The cpu usage is about 20%. Its a quad core cpu, so few tabs and MS Word is not enough to push it to 100%.
     
  4. zuffy

    zuffy Notebook Guru

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    Did you clean the fan, the heat sink fins? Mine is in the low 50's for idle and 60-70 for movie watching after repaste and cleaning
     
  5. senor_massao

    senor_massao Notebook Enthusiast

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    Yes, I cleaned the fan, heathsink, etc. Which CPU and GPU do you have in your computer?
     
  6. zuffy

    zuffy Notebook Guru

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    Same cpu as your but 525 gpu
     
  7. zuffy

    zuffy Notebook Guru

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    Same cpu as your but 525 gpu
     
  8. senor_massao

    senor_massao Notebook Enthusiast

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    I have narrowed down the annoying fan noise problem. It is something to do with hard disk. My XP215 (L502X) came with a 750 GB WD 7200rpm hard disk. I created an image of my system on a portable drive, and restored the image on a 500 GB Hitachi 7200rpm, and well, the fan noises were gone. I don’t know how and why, but the fan behaves much better. To make sure that it is something to do with hard disk, I used the same system image to restore Windows on another 500GB hard disk (5400rpm), and the fan noises were back on that one. So, the only hard disk (among the three that I have) without fan noises is the Hitachi 500gb 7200rpm. I can’t explain why is it so. It is not a Windows issue, since I used the same system image, and did not re-installed a fresh Windows 7. Maybe some sort of software incompatibility with some hard disks, or something else.

    Another strange thing is that I thought the laptop would remain cooler on a slower 5200rpm hard disk, as the cpu would have to waite for processing due to slower read I/O from a slower hard disk,, but it apprently gets much warmer on a 5200rpm hard disk (compared to both 7200rpm hard disks).