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    Dell XPS not working!!!!

    Discussion in 'Dell XPS and Studio XPS' started by SpaceJunkie, Feb 7, 2017.

  1. SpaceJunkie

    SpaceJunkie Newbie

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    when I turn on the system the battery indicator and power indicator lights on but hard drive indicator goes off in a seconds... not able to figure out what is the issue...

    Any suggestions?
     
    SpaceJunkie, Feb 7, 2017
    #1
  2. don_svetlio

    don_svetlio In the Pipe, Five by Five.

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    RMA it
     
    don_svetlio, Feb 7, 2017
    #2
  3. kent1146

    kent1146 Notebook Prophet

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    Hold power button for 10+ seconds. It might be stuck in some weird suspend-hibernate-can't boot type of loop.

    Make sure your power adapter is disconnected. The laptop sometimes does not boot if you have a faulty power adapter (happened to me 2x).

    Try holding down "D" while you boot the laptop up. It will run Dell diagnostics, and tell you if there is a problem that it can detect with any of the onboard components.

    Other than that, or if Dell Diagnostics doesn't even start, then call tech support and RMA it.
     
    kent1146, Feb 7, 2017
    #3
  4. SpaceJunkie

    SpaceJunkie Newbie

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    it does nothing.... I guess RMA it is!!!!! I am calling Dell Support. Anyways their systems are exploding these days.... I dont want it to catch fire trying something.
     
    SpaceJunkie, Feb 8, 2017
    #4
  5. don_svetlio

    don_svetlio In the Pipe, Five by Five.

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    Exploding? What? No such thing has occurred...
     
    don_svetlio, Feb 8, 2017
    #5
  6. yogish

    yogish Newbie

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    yogish, Feb 13, 2017
    #6