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    Dell XPS USB 3.0 problem STILL unsolved!

    Discussion in 'Dell XPS and Studio XPS' started by skystar2, Apr 22, 2011.

  1. skystar2

    skystar2 Notebook Consultant

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    Up to this moment there were NO any fix to the XPS USB 3.0 problem by dell engineers, none of the new USB 3 drivers or BIOS update given helped, the problem is in the hardware level, also it seems the 2nd release inherited it from the first one.

    If there is a fix, i think it is going to be in the NEXT XPS release NOT the current which is going to take a while i guess :mad:

    The USB 3.0 failure is major concern for those who are interested in XPS, so is there any laptop similar to XPS or compete it ? Do you guys suggest any competing laptop?

    Thanks
     
    skystar2, Apr 22, 2011
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  2. DakkonA

    DakkonA Notebook Evangelist

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    Someone mentioned turning off the USB 3.0 power management functions helps. Did you try that? It's in the driver software.
     
    DakkonA, Apr 22, 2011
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  3. gull_s_777

    gull_s_777 Notebook Consultant

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    what problem exactly are you facing????
     
    gull_s_777, Apr 22, 2011
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  4. skystar2

    skystar2 Notebook Consultant

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    Actually i don't have the laptop yet, but i am consider buying it, Did anyone confirmed that turning off the USB 3.0 power management fixed the issue completely?
     
    skystar2, Apr 22, 2011
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  5. skystar2

    skystar2 Notebook Consultant

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    skystar2, Apr 22, 2011
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  6. gull_s_777

    gull_s_777 Notebook Consultant

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    i can confirm that disabling power management functions stopped random disconnecting of my external usb 3.0 drive......
     
    gull_s_777, Apr 22, 2011
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  7. SpoiledK

    SpoiledK Notebook Enthusiast

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    Never had a disconnect issue with mine, I have both a USB 2 and 3 external HDD connected at all time. I did however did a total reinstall of the whole system when I received it.
     
    SpoiledK, Apr 22, 2011
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  8. gull_s_777

    gull_s_777 Notebook Consultant

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    well me too......
     
    gull_s_777, Apr 22, 2011
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  9. Risco

    Risco Notebook Deity

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    Risco, Apr 22, 2011
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  10. beertha

    beertha Notebook Geek

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    Ive had the problem happen to me several times using the USB 3.0 ports in the back. I transfer alot of media and use a USB 3.0 external drive. It will usually work for a few minutes and then totally stop working in mid-transfer.
    The only way Ive found to re-enable it is a restart.
    Sometimes it has worked without failing at all- weird.
     
    beertha, Apr 22, 2011
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  11. skystar2

    skystar2 Notebook Consultant

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    This is really wired someone in the Dell thread suggested turning power mgt off solved the problem
    But later the problem comes back again
    The posts available at:
    Dell XPS 15 - USB 3.0 Problem - Laptop General Hardware Forum - Laptop - Dell Community
     
    skystar2, Apr 22, 2011
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  12. skystar2

    skystar2 Notebook Consultant

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    My guess was right, it is a hardware issue as this person saying:

    The post available at: Dell XPS 15 - USB 3.0 Problem - Laptop General Hardware Forum - Laptop - Dell Community

    I hope any new orders shipped with this new USB 3.0 part
     
    skystar2, Apr 22, 2011
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  13. vishnukumar

    vishnukumar Notebook Geek

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    I got mine on the 15th april, but I haven't had any issues with USB 3.0, I just removed the bloatwares and optimized the laptop in the factory condition. Neither have I done anything with the power management for USB and stuff. :confused:
     
    vishnukumar, Apr 22, 2011
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  14. Scott_RC-TEK

    Scott_RC-TEK Notebook Deity

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    I have not experienced any issues with the USB 3.0 on either of my L701x or L702x systems. Regardless, below is a picture of the Dell# 45M3V USB 3.0 I/O module referenced above. I would double check the ribbon cable header connection first before replacing the board itself.

    Scott

    [​IMG]
     
    Scott_RC-TEK, Apr 22, 2011
    #14