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    Dell XPS M1530 weird system freeze issue

    Discussion in 'Dell XPS and Studio XPS' started by VD17, Jul 13, 2008.

  1. VD17

    VD17 Notebook Enthusiast

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    Hey guys I bought a Dell laptop which was delivered to me on 28th of June. Since the beginning I have been facing the following problems:

    System freezes for a few seconds while unloading any disc from the slot load drive after pressing a button. The cursor doesn't move and any media file that is playing stutters. This happens from the moment i press the unload button till the disc is ejected. The same thing happens for a split second when closing/opening the lid of the laptop or when my bluetooth mouse initializes. I have tried updating the bios but i already have version A08 (which is the latest).

    Also, my IR remote doesn't work at all.


    Configuration is:

    Dell XPS M1530
    Intel Core 2 Duo T5750 2.0GHZ
    4GB RAM
    250GB HDD
    nVidia 8600GT 256MB GFX
    BIOS version: A08
    Windows Vista Home Premium SP1

    Anyone else faced these?

    I still havent been able to talk to the Tech Support yet since I'm out of town.
     
    VD17, Jul 13, 2008
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  2. Entropic

    Entropic Notebook Guru

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    I don't know about the bluetooth but I'm pretty sure that all the 1530s do the stuttering on disc unloads. Mine definitely does it and I've read others experience the same thing. I've heard the 1330 got a BIOS update that eliminated the problem on 1330s so hopefully the 1530 will get one soon as well.

    I also recently got my 1530 and I've never had my remote work either.
     
    Entropic, Jul 13, 2008
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  3. VD17

    VD17 Notebook Enthusiast

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    heh... not very encouraging thing thats happening now, is it?
    I too read the same thing about the 1330s. But the A08 has been released since quite a long time now and it'll be an interesting explanation why Dell still havent come up with a fix even after such a prevalent problem.
     
    VD17, Jul 13, 2008
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  4. Entropic

    Entropic Notebook Guru

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    Since you brought this issue to light, I got into tech support with dell about the remote. They are gonna send me a new one since I've tried reinstalling the drivers etc already.
     
    Entropic, Jul 13, 2008
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  5. VD17

    VD17 Notebook Enthusiast

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    Ok, did they say anything about the freezing issue? I havent been able to contact them since I'm out of town and have some connectivity issues with my phone.
     
    VD17, Jul 13, 2008
    #5