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    Dell XPS M1330 - Poor performance after motherboard replacement

    Discussion in 'Dell XPS and Studio XPS' started by theodore80, Sep 24, 2009.

  1. theodore80

    theodore80 Notebook Enthusiast

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    Well, my Nvidia 8400 died for second time and I called Dell to replace it. After asking for a sustainable solution and to ensure me that I won't have the same issue once more, they said that they will install me a new motherboard revision which reduces the possibilities of having my GPU dead.

    Thus, they replaced the motherboard. I didn't format my system but kept my Windows Vista Ultimate x64 installation.

    After using the system for a couple of hours I realized that the system was under-performing. Then I checked with CPU z utility and found out that the CPU clock was stuck @1,6GHz (although my power scheme was high performance). My processor is the T7500. The system was overheated and the clock speed was reduced (I guess). The thing was that I could almost do nothing, not even surf on the internet. This makes my laptop unable to deal with applications that need lots of CPU power.

    Does anybody else face the same problem? Is there something I could do to return to the old situation? Should I contact Dell and complain? It is a huge problem cause half of my applications cannot be used any more!! After a few minutes of use the laptop stops performing normally!

    Could it be that if I format my HD and make a fresh install the problem will be resolved? (I repeat that I didn't format my system after the MB replacement).

    Signature: Another disappointed XPS M1330 user.. :(
     
    theodore80, Sep 24, 2009
    #1
  2. SwiftShinobi

    SwiftShinobi Notebook Enthusiast

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    What are your temperatures after the motherboard replacement? It might just be a problem with the heatsink mount.
     
    SwiftShinobi, Sep 24, 2009
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  3. theodore80

    theodore80 Notebook Enthusiast

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    My idle temperatures are (high performance scheme):

    CPU: 65-70
    GPU: 70-75

    Is that a lot? It is worth to note that I have applied the copper mod.
     
    theodore80, Sep 25, 2009
    #3
  4. theodore80

    theodore80 Notebook Enthusiast

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    Minimum:

    CPU: 57
    GPU: 63

    Maximum:

    CPU: 92 (Core1), 95 (Core2)
    GPU: 86
     
    theodore80, Sep 25, 2009
    #4
  5. Commander Wolf

    Commander Wolf can i haz broadwell?

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    These temps are fairly high, but not high enough such that the system should start throttling.

    I'd say your performance problem is probably a software issue stemming from holding over your Vista install. It shouldn't happen, but it can. I'd do a clean install and see if you still have these problems. Also check for simple things like whether or not SpeedStep is enabled in BIOS.
     
    Commander Wolf, Sep 25, 2009
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  6. theodore80

    theodore80 Notebook Enthusiast

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    Should SpeedStep be enabled or not?
     
    theodore80, Sep 25, 2009
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  7. Commander Wolf

    Commander Wolf can i haz broadwell?

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    It should be enabled.
     
    Commander Wolf, Sep 25, 2009
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  8. theodore80

    theodore80 Notebook Enthusiast

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    It is enabled.

    Sometimes, I find out the the laptop is lagging while the temperatures are around 60. Other times when the temperature is 80 it behaves normally.

    Do you think that it could be software issue? I didn't make a clean install after the motherboard replacement..
     
    theodore80, Sep 25, 2009
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  9. HCW

    HCW Notebook Deity

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    you need to get dell to replace it with a different model cause there is no fix for the motherboard issue
     
    HCW, Sep 25, 2009
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  10. theodore80

    theodore80 Notebook Enthusiast

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    You talk about the GPU infamous issue on M1330 right?

    I don't think that this is possible. I sent them a complaint letter and they didn't even reply. Thus, I decided to have the motherboard replaced.

    Do you know many people that had their M1330 replaced?

    And in case they agree what replacement do they provide?
     
    theodore80, Sep 25, 2009
    #10