I was wondering if the battery on the laptop is covered by warranty, i had my computer for about 9 months and i just ran a program to see my laptop battery life and it rated it at a 45% wear level
The laptop battery is 57720mWh stock and mines at 31402mWh now
I used to be able to run through 2- 1 hour classes on power saver with full brightness
now i cant even run past 50 mins on power saver
So my question is if Dell covers my battery with this bad of a wear from only moderate use.
I want to know before i call in so i can say that my battery doesn't work at all (if they don't cover wear down of a battery)
And i already tried cycling my battery a few times, didn''t make a difference.
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may i ask what program you used to check the level of the battery?
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Some manufacturers give a one year warranty, some give six months. You should call Dell and find out.
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sesshomaru Suspended Disbelief!
Dell has a 1 year warranty for the battery.. A wear level of more than 10% in the first year certainly qualifies you for a replacement...
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Cool thanks, gonna call them up today.
45% wear level is ridiculous for less than a year XD.
and to Fluffboy i used Everest Ultimate edition, tells you everything about your computer down to the manufacture - model of you battery along with the battery life left and what not, all your CD keys for programs and games and a lot more. -
paper_wastage Beat this 7x7x7 Cube
charge your battery, then press the button the battery to see the battery power, press&hold the button to get the current capacity
RMClock to look at battery power too -
How do you test for wear on the 1530?
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the button on the battery...press once for battery charge....keep pressing and you'll see a 2nd set of lights that shows battery health
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ohh I see it now wow, almost a year and never noticed it! thanks
it shows 3 lights, i guess that's the battery charge status. i don't see anything other than those lights by holding the button.. -
paper_wastage Beat this 7x7x7 Cube
if you press, u'll get the battery level (as in how charged the battery is)... each button represents 20%
if you press + hold the same button for more than 5 seconds, it'll should u the battery health... whether the capacity dropped or is still good -
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paper_wastage Beat this 7x7x7 Cube
RMClock has a battery monitoring section
mines designed: 57720mWh
fully charged 58619 mWh
current 58619 mWh
or Everest -
Mine is Designed capacity 57720 mWh; Fully charged capacity 48252. That's pretty bad for less than a year old isn't it?
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paper_wastage Beat this 7x7x7 Cube
you should keep your battery prime: it is affected by the number of charge cycles and discharge rates....
eg: how many charges do you think u accumulated so far? once a day?
dont plug in the AC adapter every time you go back when the battery level's still good(>80%)... run it down to like 50% then charge
then do a full charge/discharge cycle every month... -
I called up dell and they refused to do anything about it. They said first of all they won't consider this diagnostic at all since they didn't make it. They ran one test that said "The battery is running normally" and that is it.
I charge my laptop less than once a day. I only use it when I come home from work. I really don't think I abuse it. For a 10 month old computer I think they're being really unfair.
I appreciate the advice paper wastage. -
paper_wastage Beat this 7x7x7 Cube
http://support.dell.com/support/edocs/systems/xpsm1330/en/om/RW4910P.pdf -> PAGE 45
they can't refuse the diagnosis of the battery itself if lights show up on the press+hold test since the battery capacitance test is in the owner's manual -
paper_wastage , thanks for that link. when i press and hold the button, nothing appears, this according to that pdf, means the battery is fine?
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Their the battery pressing thing suggests that the battery is fine. I wonder if this is the same thing as the quickset saying that it's fine. I hope dell doesn't consider this "normal wear." If so this battery is aweful.
Dell Warranty on Batteries? my m1530 lasts 50 mins on power saver
Discussion in 'Dell XPS and Studio XPS' started by eren28, Jan 20, 2009.