The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    Dell Warranty Issue

    Discussion in 'Dell XPS and Studio XPS' started by thyggerhyne, Dec 2, 2008.

  1. thyggerhyne

    thyggerhyne Notebook Enthusiast

    Reputations:
    0
    Messages:
    40
    Likes Received:
    0
    Trophy Points:
    15
    I was thinking of changing my thermal paste on my CPU and GPU chipset, many ppl out there saying this would void the warranty and hell yeah it will, but the question is, will DELL engineer would be able to differentiate between stock silicone paste and new thermal paste (for my case is Coolermaster Nanofusion), anyone ever get busted by modding XPS?

    Unless you change the obvious purple/pink thermal pad at the ACPI chipset to copper sheet then it's a totally different story.

    Comments, thx.
     
    thyggerhyne, Dec 2, 2008
    #1
  2. David

    David NBR Random Reviewer NBR Reviewer

    Reputations:
    7,515
    Messages:
    8,733
    Likes Received:
    7
    Trophy Points:
    206
    Different brands of thermal paste varies in color as well as viscosity, so if Dell uses only one particular type/model/brand of thermal paste, then I'm sure an experienced technician can tell the difference.
     
    David, Dec 2, 2008
    #2
  3. ACHlLLES

    ACHlLLES Notebook Virtuoso

    Reputations:
    303
    Messages:
    2,199
    Likes Received:
    0
    Trophy Points:
    55
    Applying Thermal Paste on CPU will not void warranty.

    GPU on the other hand, is different since you may have to open up the GPU's assembly which may have "void if removed" sticker on it.
     
    ACHlLLES, Dec 3, 2008
    #3
  4. ZaZ

    ZaZ Super Model Super Moderator

    Reputations:
    4,982
    Messages:
    34,001
    Likes Received:
    1,415
    Trophy Points:
    581
    You know this because...
     
    ZaZ, Dec 3, 2008
    #4
  5. celsdogg

    celsdogg Notebook Enthusiast

    Reputations:
    7
    Messages:
    42
    Likes Received:
    0
    Trophy Points:
    15
    i changed the thermal paste on my m1530 on both my cpu and gpu to AS5. I sent it back to dell and they replaced the mobo when the gpu died without question. and i didnt tell them about that part either.

    Additionally, with the change to AS5, the temp was only slightly lower.
     
    celsdogg, Dec 3, 2008
    #5
  6. lapnotetopbook

    lapnotetopbook Notebook Enthusiast

    Reputations:
    0
    Messages:
    18
    Likes Received:
    0
    Trophy Points:
    5
    I wouldn't try it. I assume, the dell engineers are trained to look over the laptop with a fine tooth comb for anything that will void the warranty. Dell is a business afterall.
     
    lapnotetopbook, Dec 3, 2008
    #6
  7. Koer

    Koer Notebook Deity

    Reputations:
    139
    Messages:
    706
    Likes Received:
    0
    Trophy Points:
    30
    hey thyg, i did change the thermal paste to AS5 on my xps m1530, it wont void your warranty, since a dell technitian told me that it ws ok to remove the heat assembly ( fan, heatsink) clean it, and re-seat it, lowered my temps from 82C to 79C on the GPU, thats a thumbs up in my book. (not to mention it also lowered 5 C off my cpu)
     
    Koer, Dec 3, 2008
    #7
  8. JellyBeans

    JellyBeans Notebook Evangelist

    Reputations:
    13
    Messages:
    681
    Likes Received:
    0
    Trophy Points:
    30
    hmmmm dell usually has excellent warrantys
     
    JellyBeans, Dec 3, 2008
    #8
  9. Boo Boo

    Boo Boo Notebook Deity

    Reputations:
    107
    Messages:
    810
    Likes Received:
    0
    Trophy Points:
    30
    thats why you should get at home service :)
     
    Boo Boo, Dec 4, 2008
    #9
  10. thyggerhyne

    thyggerhyne Notebook Enthusiast

    Reputations:
    0
    Messages:
    40
    Likes Received:
    0
    Trophy Points:
    15
    wow, nice reply dudes, thx all
     
    thyggerhyne, Dec 4, 2008
    #10
  11. Koer

    Koer Notebook Deity

    Reputations:
    139
    Messages:
    706
    Likes Received:
    0
    Trophy Points:
    30
    hey, no probelm thyg, just be sure to only apply AS5 to the CPU and GPU, not to the northbrige ( its the only one with a thermal pad)


    and apply a not-too-thin layer to the GPU, i had to reapply it twice because it wasent getting enough and air pockets were forming (apply about 2 rice seize portions and spread evenly with the edge of a knife or something similar, the pressure from the heat assembly will do the rest.)
     
    Koer, Dec 4, 2008
    #11