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    Dell Studio xps 1645. (plugged in, charging) But its NOT charging. HELP!

    Discussion in 'Dell XPS and Studio XPS' started by kazehaya, Jul 18, 2010.

  1. kazehaya

    kazehaya Newbie

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    I bought Dell Studio xps 1645 7 months ago, something like this has not happened before but since last night the battery wont charge it says (plugged in, charging) But its NOT charging. does anyone has any idea what might be wrong?
    i'm using 90W adapter.
    i read somewhere to uninstall "microsoft ACPI-Compliant control method battery"
    and install it again. it worked for like less than a minute.
     
    kazehaya, Jul 18, 2010
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  2. gpig

    gpig Notebook Deity

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    Might as well get the 130w adapter. The 90w was for a lack of a better word, recalled.

    Studio XPS 1645 Power Supply Upgrade

    You can try turning off the laptop, unplugging the laptop, taking out the battery, putting in the battery, and plugging the laptop in WITHOUT turning it on. Give it an hour or so, and see if it's charging.
     
    gpig, Jul 18, 2010
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  3. kazehaya

    kazehaya Newbie

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    well if I needed 130w adapter. how come i never got this sort of problem all this time. requesting it sure will take like a month.

    i tried what you said. the ring lights were on like its charging but after more than 1 hr. it was still same at 10%. it didn't charge. :(
     
    kazehaya, Jul 18, 2010
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  4. gpig

    gpig Notebook Deity

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    Well if that didn't work there's a good chance your battery is "dead." Batteries usually have a 1 year warranty, so if it's 7 months old there's a good chance you can call Dell and have a free replacement battery within a couple of days.

    What country are you in? I got my 130 watt adapter at my front door about 18 hours after I called. It's even easier now, I think you just need to fill out a form.
     
    gpig, Jul 18, 2010
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  5. kazehaya

    kazehaya Newbie

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    ^^ Thanks for your help.
    I'll see what i can do.

    In a country where i think customer service of Most products is lazy.
     
    kazehaya, Jul 18, 2010
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  6. MrSpock2002

    MrSpock2002 Notebook Evangelist

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    So your in the United States ;)
     
    MrSpock2002, Jul 18, 2010
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