Dell M1530 not powering up

I bought my m1530 in march of 08 minus the dead screen upon arrival everything has been working fairly well, that is until yesterday when i went to power it on and to no avail. Checked 2 diferent ac adaptors and tried off the battery nothing would boot the laptop. I called dell and they are going to send a new MB and have a tech call to replace the mb.

Two questions one are all the mb's refurbs? that seems like a sketchy idea to have the most important part of the computer be a refurb. Also has this happened to anyone else? Seems when i spent the $1500 on this laptop it should have lasted more than 2 years. I work in IT and have had many computers over the years and never had a computer work 100% one day and the next day not even boot at all.

Is there a way for me to possibly try to trade mine in to dell for a comparable laptop maybe a studio 15? even though price wise it seems cheaper than what i had and its the i7.

 

They are not going to give you a replacement without first trying to fix the motherboard. No, from knowledge the motherboards are not refurbished, but even if it is, it won't be an issue - they are all tested etc. To get a replacement you have to go through at least 3 tech fixes from memory.

 

I am guessing 3 times for the same issue? I have had tech guys come out a few times but for different issues.

And my understanding was all replacement parts are refurbs.

 

Everything is marked refurb even if it's not refurbished.

 

No, I had 3 different issues and then I was issued a replacement, but it probably works both ways.

Not all of them are, for example, my replacement laptop is brand new (being built as we speak). Some chips may be refurb, but I have no idea. I don't think it really matters either as they are all tested. If you have already had issues with the laptop, then push for a replacement but I am not going to guarantee anything. Word around here is that Dell offer you a replacement, but won't agree to one if you ask.

 

Yeah I had them come out twice for a screen issue. Then a battery issue now this. Hopefully if they fix it that will be the end of my troubles.

 

Anyone know if there is a number to call to get a american on the phone? I looked at my account and i should have 1 business day turn around and xps technical support. I couldn't find a number for that and i called Monday and heard nothing yet.

 

also anyone think it may be be the GPU that died out and not the MB? thing was working fine sunday then monday wouldnt boot period.