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    Dell L702x disgusting screen quality - Upgraded Free

    Discussion in 'Dell XPS and Studio XPS' started by SGooner, Jan 7, 2012.

  1. SGooner

    SGooner Notebook Enthusiast

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    Hi all,

    Just wondering what the quality of the Dell 17Inch 3D screen is like for 2D viewing. I recently purchased a new L702x with the standard full hd screen. When I received it I immediately complained it was totally substandard, the quality was disgusting with the amount of visible grain.

    After numerous complaints to the customer care department who were rude and unhelpful I managed to speak to one of the case managers, explained the situation. She offered me a replacement laptop same specs but the the upgraded 3D screen and Graphics card.

    I'll receive the replacement in a couple of weeks, once I am happy I will send my current one back. Any comments on the 3D screen would be appreciated.


    Thanks.
     
    SGooner, Jan 7, 2012
    #1
  2. robcope

    robcope Notebook Evangelist

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    Have you recieved the new unit yet. I complained about my crappy screen and they are sending me a new one. Hopefully it won't be the Chei Mai, like I have now.
     
    robcope, Jan 29, 2012
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  3. RixK

    RixK Notebook Enthusiast

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    After getting 4 replacements for 4 separate machines, due to various issues, dents, scratches, bad hinges etc i know have faulty USB3 ports on 3 of them aswell as a flicker on the otheer screen. Last time I spoke to Dell they still refused giving me any sort of upgrades when sending out replacements, instead opting for a pathetic 5% discount of a 3k purchase.

    How did you manage to get the upgrades successfully?
     
    RixK, Feb 6, 2012
    #3