Defective GPU, another reason to be nervous about my incoming M1530?

With the whole NVIDIA GPU problem, which is rather recent since Gizmodo wrote an article on it last night about Dell extending warranties for it, why do I feel like I made a mistake in ordering the M1530 ?

Is Dell not going to do anything? Even though it's not their fault it would be nice of them to offer better GPUs & CPUs for new orders. Seems like all parties lose in this situation when a computer comes with an 8 series video card.

nVidia gets bad rep.
Dell gets hassled.
Customer loses time and gains frustration.

Hmm, sad thing.

 

What do you expect them to do? They have a crapload of lappies with 8 series GPUs just chillin. Do you have any idea of how much it would cost them to just scrap the 8 series and rebuild with the 9 series? They'd be out of business with a quickness. Dell is doing everything they can and extending the warranty. Seems to me like that'd be an acceptable answer.

This whole thing has been blow WAY out of proportion. Most people won't experience any issues with their cards, except for the one caused by the placebo that everyone keeps cramming into their heads.

 

nah, the 8 series cards aren't really that broken and dell's new bios deal with the heat issues. I think you're pretty safe.

 

I should start copying and pasting posts. Anyway, nVidia, of course, has already admitted the defect and they're working on the card with better materials. So when your laptop does die because of the GPU you will more than likely receive the card with a new material in it. Dell's already offering the extended warranty and most laptop users order a 2-year warranty anyway so there shouldn't be any worries. If you want you can just return it and buy a cheaper laptop that'll probably malfunction before the GPU in the XPS would.

 

Get your money back before its too late.

Im trying for a refund, but knowing dell they will deny as I have gone past the refund stage, but will argue faulty from start.

Even though no problems have occured in the first few months, but who know after 1 year or what about 2 years and 1 day, will they wash there hands of me.

I WILL NOT BE A SUCKER WHO JUST MOANS ABOUT IT. TAKE ACTION NOW.

 

Huh... I think its time you sell your Dell for whatever, and then get some other machine and never think about getting Dell again.

I have been reading your post' around and if you are so unhappy with Dell (which I think is a bit ridiculous, considering it was not *their* product that was faulty) you should stop getting Dell and not even have one.

And for what its worth, Dell cust service is not bad and I personally haven't had any issues whatsoever with them for the past 8-9 years... and I know I am not the only who would be saying this. Dell does care about customers and when laid out in the right way, they do honor their word n warranty' and get replacements or fix issues with their systems and help customers. Anyway!!!

 

I think Dell will take care of the 8 series owners. IF your GPU busts, you'll be taken care of. I've always had good experiences with Dell and I'm happy with my 1530.

With that said, if I was buying a laptop right now, I wouldn't be buying a Dell until this problem is resolved!

 

I would send it back asap! Most of the above reassurances are just pure fiction! Nvidia has NOT come out to say that current batch of chips are free from the defect, and IT IS NOT POSSIBLE to just replace the chip without changing the motherboard too! Why not wait till Dell releases their new line up in the next few weeks? So if you have a one year warranty, now 2 with Dells gracious extension, what will you do when the GPU dies year 3, you are talking hundreds of dollars out of your pocket to replace motherboard and GPU. Not reasonable in my mind. There has to be a better solution.

Also, its not a matter of being unhappy with Dell and never coming back to their product. This is not a personal attack on someones mom! They are a company who produce a consumer product. Complaining that there is a known defect in your purchase and you want fair compensation is not unreasonable. and yes, its their product you purchased this laptop from, not nvidia. They are ultimately responsible to you the customer. I love Dell, and will probably buy another, but when they have a problem they need to resolve it fairly, and to do so might mean complaining and voicing your displeasure with current response. SOme of you seem to be too attached to Dell, and take these criticisms personally...maybe its the fanboy syndrome?

Good luck.

 

We don't have specifics on Dell's current inventory but nVidia has said they have changed their manufacturing process to fix the problem in a press release over a month and a half ago.

 

Some peopel are being a little too worried about this defect...

 

Some people are'nt worried enough about this defect...

And I believe everything Nvidia says...funny how the problem initially was reported BY NVIDIA as affecting only a few HP units (as reported months ago) just to find out slowly but surely its affecting now Dell, Apple, and so on...

keep in mind, by voicing our 'worries' here it keeps the issue in the mainstream as much as possible, hopefully forcing Dell/Nvidia to fess up...there is a difference between worry and being prudent about your purchase...

 

Unfortunately this issue isn't widely known outside of the tech industry... Some people are going to find out they still have a warranty and wonder how the heck that happened. Some people might assume their warranty is over and not get their notebooks fixed..

 

That is the sad thing, I hope the word gets out, but I agree, its not widely known. I do my best to inform people I know who are looking for notebooks to be aware of the issue. Most don't understand enough about the process to really see how it could affect them. Although, some of this is getting out, saw an article in the Wall Street Journal, so thats a good start.

 

http://en.wikipedia.org/wiki/Nvidia#Defective_mobile_video_adapters

By adjusting the BIOS to increase the normal idle fan speed, Dell seems to be treating the symptoms and not the cause. Some good points brought up about this linked above in wikipedia possibly causing the fans to go out prematurely and decreased battery life...

 

oh boy...im excited/anxious/worried to receive my m1530..all ive really been able to do is bookmark links for the bios update and look for coolingpads.

 

This man speaks the truth. It's being blown way out of proportion.

Again, truth.

Again, truth, a second time.

Thing is, sure, they -may- be faulty, right? But you've got to realize. Go order from a different manufacturer such as HP, and order a 8 series GPU, and that one is going to be faulty too. I've even heard rumors that the 9x00 series are faulty too, so no matter WHO you order from, you're going to get something faulty. Atleast Dell is trying to do something about it, and this -may- be only one of several things that happen.

 

I believe i have found myself caught ina tug-o-war between people who are pessimistic and cautious to the point of paranoia and those who believe that this defect is actually a normal thing blown out of proportion by the high volume purchase of this gpu

 

This is actually hilarious, how many people are worried about this. It's like oh no my computer has a defect and even though Dell has reimbursed me with an extended warranty on the issue, it might break down 1 day out of the warranty and I'd be screwed!

Well if you actually think about things that way, you must be an idiot. In a 4-year period, it is just as likely to break down during the 2-year warranty as it is to break down in the rest of the 2-years without the warranty. Blame Dell for this problem if you want, but you'd just go down to moron.

 

Well, we don't know that since Nvidia hasn't exactly provided much information. What we do know is that Nvidia has set aside $200 million to address the issue. That isn't exactly chump change.

The M1530 is a great laptop -- the best I've owned. I have a 3 year warranty. If my graphics chip fails, Dell will fix it.

 

If I am correct (please correct me if im wrong) the 8600 GT goes for $150-160.00 USD. $200,000,000 roughly covers about 1,250,000 - 1,333,333 gpu's. I have a feeling the number of defective gpu's exceeds that amount

 

Only 200mil!? Must be a non-issue then...nothing to see here please move along...you'd be an idiot if you expect your notebook to be defect free...

...surprised by how many NVidia fanboi post here...

 

I don't know if I believe everything nVidia says and I am not an nVidia fanboy but they claim it is "only a small percentage" The reason it is $200 million according to them is because unfortunately all the GPUs are soldered onto the motherboards so there is a lot of costs involved in repairing the affected laptops. I wouldn't be surprised if it costs more to repair the laptops then the cost to manufacture the GPU originally. I don't consider myself to be an idiot but I don't expect that my GPU is going to go bad although I realize it is a possibility.

 

Cmon! Whatever happened to positive thinking? :yes:

I'm sorry don't be mad at me...but you haven't even received your lappy yet..and you are almost stressing about things that you don't even know for sure are going to happen.

Why don't you wait until you get your lappy, and have the time to look it over, own it..and then take it from there????

Dell, makes great notebooks This is being blown *out-of-proportion*..hysteria feeds on hysteria!

I had a few issues with my 1530..but you know what...I remained calm, and made the phone calls to Dell, and they took care of me.

It's all in the attitude..and being positive, and happy about getting your new lappy..should be on your agenda right now.

Like I said..*please don't be mad at me* But this is just my opinion and you were asking for thoughts and such!

Cin

 

im honestly not worried, i just want to be prepared. but in any matter, im excited to receive my new book. the current one will be my "desktop" haha.

 

This is the best quote on the site in a long time, made my night!

 

Cin,
I agree totally.

 

i second that!