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    DELL XPS 15 L502X freezed During gameplay

    Discussion in 'Dell XPS and Studio XPS' started by mTny, Sep 18, 2011.

  1. mTny

    mTny Newbie

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    Hi, i have some issue with my laptop,
    when i play some games my laptop freeze and i hear looped sound from my speakers.
    i have this laptop for 5 month and this problem happend in the last 2 month.
    it's happend when i play Call of duty black ops, dead island and more games,
    i have the lastest drivers and my windows is up to date.
    i search around the internet for the reason of this freezing and i found that it's happend to more people, like this one: DELL XPS 15 L502X Crashing 3D Games Nvidia GT540M - YouTube

    Some people said that the reason of this problem it's the Motherboard.
    and when i try to play without the AC power everything is fine and no freeze at all.

    So, i just want to ask you, for any advice, what should i do to fix it?
    Is it the motherboard for sure?
    If i contact to dell support center and tell them the problem they will change my motherboard?
    If they change my motherboard this problem will never happend again?

    Thank you,
    Matan.
     
    mTny, Sep 18, 2011
    #1