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    Couple of issues with my XPS-15

    Discussion in 'Dell XPS and Studio XPS' started by cosrocket, Jan 2, 2011.

  1. cosrocket

    cosrocket Notebook Evangelist

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    My XPS-15 is working fine except for a couple of issues. When I touch the audio control-panel sensor on the control strip it is supposed to launch the Dell Audio control panel software but nothing happens.

    Also I cannot seem to use the mouse pad gestures, for instance if I try to pinch to make a web page larger or smaller nothing happens.

    I did clean out some stuff before trying these things and I did disable pretty much everything in the startup folder under msconfig. But I don't think I removed any functional software. What should I look for to see if I accidentally removed the things that would make the above issues function properly?

    Thanks in advance for your help.
     
    cosrocket, Jan 2, 2011
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  2. machiz7888

    machiz7888 Notebook Consultant

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    are quickset(/reakteck audio?) and the synaptics pointing device driver disabled at startup?
     
    machiz7888, Jan 2, 2011
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  3. cosrocket

    cosrocket Notebook Evangelist

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    They must be as I pretty much disabled everything. I'll try enabling those things later and see what happens. Thanks for the response.
     
    cosrocket, Jan 2, 2011
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  4. nk290

    nk290 Notebook Consultant

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    Go to Dell's support website and download the audio (realtek) driver and the synaptics driver. That should fix both issues.
     
    nk290, Jan 2, 2011
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  5. cosrocket

    cosrocket Notebook Evangelist

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    Working! Thanks for the help
     
    cosrocket, Jan 2, 2011
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