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    Confused by Dell's warranties

    Discussion in 'Dell XPS and Studio XPS' started by y3kesprit, Dec 5, 2010.

  1. y3kesprit

    y3kesprit Notebook Consultant

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    Hello all,

    I was configuring my Dell system online and was confused by the different warranty packages offered.

    Code: 
    Protect your investment and gain peace of mind with one of Dell’s available service plans for your PC.
	
[B]	1 Year Warranty[/B]
	1-Year Dell Care [subtract $404.46]
	1-year XPS Premier Service with 1-year CompleteCover [subtract $431.21]
	
[B]	2 Year Warranty[/B]
	2-Year Dell Care Plus [subtract $187.25]
	2-year XPS Premier Service with 1-year CompleteCover [subtract $249.31]
Dell Recommended
	
[B]	3 Year Warranty[/B]
	3-Year Dell Care Premium [Included in Price]
	3-year XPS Premier Service with 1-year CompleteCover [subtract $169.06]
	3-year XPS Premier Service with 3-year CompleteCover [subtract $97.37]
    Can someone explain to me the differences? Is the level of warranty (Premium, Plus and basic) determined by the year of the warranty? I am so confused!!! :confused:

    I read on Dell's website that all three type of warranty (Plus, Premium and Value) offers 3-Year In-Home service2, parts & labor3, + 24x7 phone support . If that's the case, why are there still 1year, 2year and 3year warranties offered if all offers 3 year in home service.

    This is the link where I got that information. ( DellCare Protection Plan | Dell)

    Honestly speaking, I only require the 3-Year
    In-Home service2, parts & labor3, + 24x7 phone support    . If that's the case, would the Value package cover me for three years? On the config website, the basic package falls under a 1 year warranty?

    Jeez, hope my question was understood!
     
    y3kesprit, Dec 5, 2010
    #1