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    Complete Care Warranty on M1730

    Discussion in 'Dell XPS and Studio XPS' started by kevblah, Nov 19, 2009.

  1. kevblah

    kevblah Notebook Consultant

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    I've been doing a bunch of searching regarding the warranty on the M1730, but all I've been finding is a lot of information about the faulty GPUs in the M1730 and how people have hard a hard time getting Dell to properly address the problem.

    So, I've also seen that a few people have been able to get Dell to replace their M1730s with an M17x. Does anyone know exactly how this works?

    For example, if I have an M1730 with Complete Care on it and something were to happen to it to the point where the damage was irreparable, would Dell replace it with a used M1730 or give me a new M17x?
     
    kevblah, Nov 19, 2009
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  2. twinpeaks

    twinpeaks Notebook Guru

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    Complete Care is for accidents. They don't cover "intentional accidents" or full submersion into water. They will cover coffee/beer/wine spills onto the keyboard, however.

    The M1730 graphic card issue is really not a Complete Care issue; it's a standard warranty issue.

    Since the M1730 is no longer manufactured; if you need a replacement computer (you drop it off a 3 story balcony) then you would get a replacement m17x
     
    twinpeaks, Nov 19, 2009
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