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    BSODs

    Discussion in 'Dell XPS and Studio XPS' started by th3van, Dec 23, 2009.

  1. th3van

    th3van Notebook Consultant

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    Just had a BSOD and another suspected BSOD (although I never saw it) in one day... never seen anything like this before. The one I actually saw was when watching a movie over HDMI, went on for the majority of it and then randomly crashed. Here's what event viewer has to say about it if it's any help:

    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000000, 0x0000000000000002, 0x0000000000000000, 0xfffff80002c07477). A dump was saved in: C:\Windows\Minidump\122209-14289-01.dmp. Report Id: 122209-14289-01.

    and for the one I never saw:

    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000000, 0x0000000000000002, 0x0000000000000000, 0xfffff80002c20477). A dump was saved in: C:\Windows\Minidump\122209-14102-01.dmp. Report Id: 122209-14102-01.

    Can anyone decipher these? I went to look at the minidumps but I don't know how to open them.

    Thanks in advance!
     
    th3van, Dec 23, 2009
    #1
  2. lindstroem

    lindstroem Notebook Consultant

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    What computer and OS do you have?

    I have Win7 on M1530 and Ive experienced the same thing.
     
    lindstroem, Dec 24, 2009
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  3. Unreasnbl

    Unreasnbl Notebook Guru

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    What antivirus are you using?
     
    Unreasnbl, Dec 24, 2009
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  4. th3van

    th3van Notebook Consultant

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    Win7 SXPS 16. Caught it again and it points to an Intel wireless file.
     
    th3van, Dec 25, 2009
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  5. tatarus

    tatarus Notebook Guru

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    The error code says IRQL_NOT_LESS_OR_EQUAL.

    A driver tries to access the wrong memory address spaces. There are two possibilities that usually cause this error:

    1. driver installed incorrectly
    2. memory module faulty

    You should run memtest http://www.memtest.org/ on startup to check your memory. Let it run for a few hours to assure that you memory modules are Ok.

    If an error is detected, remove one memory module and run memtest again to identify which one is faulty.
     
    tatarus, Dec 25, 2009
    #5