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    BSOD on XPS 16

    Discussion in 'Dell XPS and Studio XPS' started by og610, Mar 15, 2009.

  1. og610

    og610 Newbie

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    I got the infamous blue error screen today; interestingly, it happened as I was just sitting here watching utorrent do its thing. I got back into windows and retrieved this message:
    If anyone can help me decipher this, I would be very grateful.


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: d1
    BCP1: 00000000BDC83AA3
    BCP2: 0000000000000002
    BCP3: 0000000000000008
    BCP4: 00000000BDC83AA3
    OS Version: 6_0_6001
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\Mini031509-01.dmp
    C:\Users\O****\AppData\Local\Temp\WER-74272-0.sysdata.xml
    C:\Users\O****\AppData\Local\Temp\WERC8D9.tmp.version.txt

    Read our privacy statement:
    http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
     
    og610, Mar 15, 2009
    #1
  2. CyberVisions

    CyberVisions Martian Notebook Overlord

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    Unfortunately the data needed to determine the event/error that caused the BSOD is IN the dump file/temp file. You need to open them up and either read them or put them here so we can see what it says.
     
    CyberVisions, Mar 15, 2009
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  3. StudioXPS16

    StudioXPS16 Notebook Consultant

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    I had the same thing happen to me uTorrent-ing. Very strange, but I am glad I am not the only one.
     
    StudioXPS16, Mar 15, 2009
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  4. og610

    og610 Newbie

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    It seems the computer deleted the date in the temp folders, but i still have the .dmp. How do I open that?
     
    og610, Mar 15, 2009
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  5. kman01

    kman01 Notebook Guru

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    forget torrents. change over to usenet and you wont regret it.
     
    kman01, Mar 16, 2009
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  6. StudioXPS16

    StudioXPS16 Notebook Consultant

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    That's not the point.
     
    StudioXPS16, Mar 16, 2009
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  7. krionX

    krionX Notebook Evangelist

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    Have you done Dell Diagnostics with your machine? Especially the CPU and memory (RAM) tests?
     
    krionX, Mar 16, 2009
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  8. StudioXPS16

    StudioXPS16 Notebook Consultant

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    No, this is a software issue if the same thing happens to more than one machine when running the same piece of software.
     
    StudioXPS16, Mar 16, 2009
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  9. krionX

    krionX Notebook Evangelist

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    I'm running uTorrent all the time on my 1640 and never had a BSOD.
     
    krionX, Mar 16, 2009
    #9