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    x555ln weird boot problem

    Discussion in 'Asus' started by byECHO, Feb 22, 2015.

  1. byECHO

    byECHO Newbie

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    Hi,

    I have an x555ln laptop.

    My problem is the system does not boot unless I got into BIOS. After I got into BIOS, I only need to restart BIOS then system boots like normal.
    Another interesting thing is in first boot, sata configuration shows there is a hard disk but does not know its model. In second boot everything is normal.

    First boot:
    [​IMG]

    Second boot:
    [​IMG]

    This happened after Windows 10 install.(But It is not a bootloader problem)

    Thanks.
     
    byECHO, Feb 22, 2015
    #1
  2. Meaker@Sager

    Meaker@Sager Company Representative

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    Is this cold boot only or does it apply to reboots as well?
     
    Meaker@Sager, Feb 22, 2015
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  3. byECHO

    byECHO Newbie

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    Only with cold boot.
     
    byECHO, Feb 22, 2015
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  4. Meaker@Sager

    Meaker@Sager Company Representative

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    Do you have the latest bios?
     
    Meaker@Sager, Feb 22, 2015
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  5. byECHO

    byECHO Newbie

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    Yes
     
    byECHO, Feb 22, 2015
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  6. Meaker@Sager

    Meaker@Sager Company Representative

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    Have you tried physically re-seating the drive?
     
    Meaker@Sager, Feb 24, 2015
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  7. byECHO

    byECHO Newbie

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    I didn't. I had that in my mind. The thing is I was worried it may affect warranty. I talked to ASUS. They said something like that won't affect warranty. I will try that.
     
    byECHO, Feb 24, 2015
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  8. Meaker@Sager

    Meaker@Sager Company Representative

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    Yes I checked it was under the main hatch and easy to access, it's pretty much designed for users to be able to access the storage so be careful, re-seat the drive and see if that helps.

    It does never hurt to check though :)
     
    Meaker@Sager, Feb 24, 2015
    #8