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    asus ux501vw

    Discussion in 'Asus' started by mheera, Jul 10, 2016.

  1. mheera

    mheera Newbie

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    hi ... i got my asus ux501 and there is a small bump in the trackpad so should i be worried about it ??
     
    mheera, Jul 10, 2016
    #1
  2. Galm

    Galm "Stand By, We're Analyzing The Situation!"

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    Wanna post a picture or something? Probably still should work fine, does it bother you to use it? Again I'd love to see an image of it as Asus customer service is not fun to deal with.
     
    Galm, Jul 10, 2016
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  3. mheera

    mheera Newbie

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    mheera, Jul 11, 2016
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  4. Galm

    Galm "Stand By, We're Analyzing The Situation!"

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    Huh that is weird. I would guess the machine should work just fine. But I would understand if you want to RMA it.
     
    Galm, Jul 11, 2016
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  5. mheera

    mheera Newbie

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    No . I dont wanna do that .. but some people are saying that maybe its because of the battery and it may explode thats what im worried about
     
    mheera, Jul 11, 2016
    #5
  6. Galm

    Galm "Stand By, We're Analyzing The Situation!"

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    Oh, yeah so take the backplate off and take a look. If the battery is deformed 100% RMA it. I was assuming it was just a physical deformity for some reason.
     
    Galm, Jul 11, 2016
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  7. mheera

    mheera Newbie

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    The problem is i cant rma it because i got it from usa and iam from iraq
     
    mheera, Jul 11, 2016
    #7
  8. Galm

    Galm "Stand By, We're Analyzing The Situation!"

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    Hmm, alright, well can you open it up and take a look for yourself at the battery? If you can't RMA it anyway open it and look inside. If you aren't sure pull the battery out (look up how to do it if you don't know how) and post a pic of it here.
     
    Galm, Jul 11, 2016
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  9. mheera

    mheera Newbie

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    No its cool i can do it
     
    mheera, Jul 11, 2016
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  10. Support.2@XOTIC PC

    Support.2@XOTIC PC Company Representative

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    Curious, did this end up being the battery?
     
    Support.2@XOTIC PC, Jul 26, 2016
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  11. mheera

    mheera Newbie

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    sorry for the late reply.. i didnt open the laptop because i think if it was battery problem i would have an unstable battery life but its perfect so i didnt check inside
     
    mheera, Jul 31, 2016
    #11
  12. Support.2@XOTIC PC

    Support.2@XOTIC PC Company Representative

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    IF everything is working ok, it could just be cosmetic as well :)
     
    Support.2@XOTIC PC, Aug 1, 2016
    #12