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    UX31a Touchpad Problem

    Discussion in 'Asus' started by kalestar, Jul 5, 2012.

  1. kalestar

    kalestar Notebook Enthusiast

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    Hey,
    I got a UX31a and am currently loving it.
    I have one question though. I noticed that when I received the laptop the windows flick settings were enabled, the Pen and Touch stuff. You can find it by typing flicks in the start menu search. I decided to disable it to see whats up and notice that I can't two finger scroll in Microsoft Word, Powerpoint, Internet Explorer after I disabled windows flicks, even though on the Elan Touchpad settings I have Two finger scroll enabled. Other programs though I can still two finger scroll, like Google Chrome; mostly things not associated with Microsoft. If I enable windows flicks back on then I gain back two finger scroll on all the other programs again. Does everyone else have this happen? It seems like the ELAN driver for the Touchpad has to word together with windows Pen and touch Flick settings? That seems a little strange.
    Any Ideas?
    Thanks
     
    kalestar, Jul 5, 2012
    #1
  2. Support.4@XOTIC PC

    Support.4@XOTIC PC Company Representative

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    Were you able to reinstall the drivers for this?
    If not, that is what I would try.
     
    Support.4@XOTIC PC, Jul 5, 2012
    #2
  3. kalestar

    kalestar Notebook Enthusiast

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    Yeah I tried reinstalling drivers, nothing changes.
    If anyone is using elan touchpad drivers can you guys check if your windows pen and touch settings are enabled?
    Start menu > type flick > Click "Turn Flicks On and Off" > Click Touch > Are the check boxes here checked for you.
    If they are, see what happens if you uncheck them; can you still two finger scroll in Microsoft word and Internet Explorer?
     
    kalestar, Jul 5, 2012
    #3
  4. reddd123

    reddd123 Notebook Consultant

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    The top 2 boxes in Touch are checked not the bottom one
     
    reddd123, Jul 5, 2012
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  5. kalestar

    kalestar Notebook Enthusiast

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    I actually fixed the problem. I installed all the windows updates that were available and then when it restarted, that whole pen and touch menu was gone. The two touch scrolling works much better now in Microsoft word and powerpoint. Try that if its bothering you guys.
     
    kalestar, Jul 5, 2012
    #5
  6. infintium

    infintium Newbie

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    For those having the same issue, it seems to be an issue with ASUS Virtual Touch software. I was having the same issue on my n56v and disabling the driver fixed multi-touch scrolling in Microsoft products (primarily office). A quick uninstall of the driver and program and no more worries!
     
    infintium, Jul 9, 2012
    #6