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    Sudden, Serious Heat issues

    Discussion in 'Asus' started by MrRoivas, May 26, 2010.

  1. MrRoivas

    MrRoivas Notebook Enthusiast

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    Two days ago, my G73H has started to crash on a regular basis, seemingly due to heat issues. The hottest area when it crashes is on the bottom right, leading me to believe its related to the graphics card. Why would this issue suddenly appear? Can I do anything about it? Other than the crashing after spending maybe an half hour at a time gaming, there are no other visible issues.
     
    MrRoivas, May 26, 2010
    #1
  2. kurtcocaine

    kurtcocaine Notebook Evangelist

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    monitor idol and load temps with gpu-z and report back
     
    kurtcocaine, May 26, 2010
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  3. MrRoivas

    MrRoivas Notebook Enthusiast

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    Idle temp: 74 C
    Load temp: Parts of the GPU were at 110 C at times.

    I do believe that's extremely abnormal.
     
    MrRoivas, May 26, 2010
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  4. Kalim

    Kalim Ceiling Cat Is Watching U

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    Have you already removed the Creative stuff?
     
    Kalim, May 26, 2010
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  5. MrRoivas

    MrRoivas Notebook Enthusiast

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    Creative stuff? Eh?
     
    MrRoivas, May 26, 2010
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  6. Rhynoxx

    Rhynoxx Notebook Consultant

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    Yeah, he's talking about the Creative Sound Blaster drivers, you can uninstall through the Control Panel. They create a conflict with the other audio drivers on the machine.
     
    Rhynoxx, May 26, 2010
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  7. MrRoivas

    MrRoivas Notebook Enthusiast

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    How is that relevant to GPU temps?
     
    MrRoivas, May 26, 2010
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  8. Kalim

    Kalim Ceiling Cat Is Watching U

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    It's relevant to crashing.
     
    Kalim, May 26, 2010
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  9. MrRoivas

    MrRoivas Notebook Enthusiast

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    The GPU temps were at 110 C at some locations. I think that's pretty relevant to.

    Let me put it this way. I have had no problems with sound before, and do not now. I had no problems with GPU temps before, and I do now.

    If you really think its relevant, could you tell me the proper way of getting rid of the Creative drivers? I don't want to get rid of the wrong sound drivers by mistake.
     
    MrRoivas, May 26, 2010
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  10. Chastity

    Chastity Company Representative

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    I would check airflow of the 2 ducts, plus check your intake port. Also see if any of the fans are being retarded/bad.
     
    Chastity, May 26, 2010
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  11. MrRoivas

    MrRoivas Notebook Enthusiast

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    The fans seem to be working. GPU-Z reported them working at 100% before the most recent crash.
     
    MrRoivas, May 26, 2010
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  12. Kalim

    Kalim Ceiling Cat Is Watching U

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    Yeah, 110 °C is high. Is it crashing or just shutting off? Removing the Creative stuff won't reduce heat, it just stops a particular crash from happening.
     
    Kalim, May 26, 2010
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  13. MrRoivas

    MrRoivas Notebook Enthusiast

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    Its shutting off. Game will be playing, screen will go black, and then computer will shut down.
     
    MrRoivas, May 26, 2010
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  14. Kalim

    Kalim Ceiling Cat Is Watching U

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    Well, if the ambient temperature isn't high, the fans are working and nothing is blocking the intakes, the only thing I can think of is a break in the thermal bond between the GPU and the heat sink. Not good news and I hope someone else comes up with something simpler to explain the excessive heat. Good luck.
     
    Kalim, May 26, 2010
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  15. MrRoivas

    MrRoivas Notebook Enthusiast

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    Christ.

    This means sending in my Laptop, doesn't it?
     
    MrRoivas, May 26, 2010
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  16. catacylsm

    catacylsm Notebook Prophet

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    Best option i'd say, let them fix it up nice n good.
     
    catacylsm, May 26, 2010
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  17. MrRoivas

    MrRoivas Notebook Enthusiast

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    If I brought this Lappy from GentechPC, do I call them or Asus?
     
    MrRoivas, May 26, 2010
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  18. aramis109

    aramis109 Notebook Deity

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    I would call them first and see what they have to say. That's part of the benefits of having a reseller like them as opposed to NewEgg (where I ended up getting mine). Good luck- probably does just need some thermal paste applied.
     
    aramis109, May 26, 2010
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  19. Chango99

    Chango99 Derp

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    Yeah, GentechPC could probably help you out.
     
    Chango99, May 26, 2010
    #19