Reseat heatsink myself or send it in AGAIN?

Hey guys been away for a while.

I need some advice from the Asus gods here at notebookreview.com

As a lot of you know, I love my Z70Va even though I have had a couple problems with it that were fixed after being sent to Asus a couple of times.

The last time I sent my baby in was because the temperatures were not what they were when using my baby. I got it back and they said they replaced the heatsink because they noticed it was damaged.

Why didn't they notice it the first time? Who knows.

Anyways, I thought all was well and just went about my daily things for about the past 2-3 weeks. I had used my baby in dynamic switching mode without touching any voltage settings, just default this time around.

I thought it was just me thinking it was running warmer, but guess what? I decided to finally run her at full performance and run Prime95 so she was on full load and she's running high 70 degrees celsius.

When I FIRST got my baby back in October she never EVER even went past 70degrees celsius. She would only TOUCH 70 on full load.

After all the times she went into the shop she has never been the same with temperatures.

I'm so sick of dealing with the quality of service of the technicians at Asus here in Toronto, that I think I'm going to just add some of my own thermal paste and reseat the heatsink myself.

Thoughts? I'm asking because I don't want to void my warranty, but at the same time if they can't do it right then I should do it myself right?

Cheers,
Mike

Edit:: Another reason why I don't want to send it in again is because it would take another 2-3 weeks before getting it back like the last time and I'm LOCAL~!

 

If you walk in to the service center by yourself, I am positive you can get it back in about 24-36 hours. 9033 Leslie St, unit 17-18, 9-6 Mon to Fri. It is one traffic light north of Hwy 7, after the traffic light, the first building on your right, Asus is at the back of the building. There was only once in my life, it took more than 3 days to get my laptop back.

 

They won't ever apply AS5. It'll be the same crappy thermal pad each time. I don't think you'll get different results. I'd throw some AS5 on myself... which I actually did the day I received my W2J.

Are you having heat issues? Any side effects? It's only a big deal if this higher temp is affecting how the unit runs.

AS5!

 

Is it actually very hot on the underside beneath the CPU? On my Z70Va, even though it reports CPU temps well into the 70s under load, the underside is only warm, especially compared to the blazingly hot area beneath the GPU/chipset heatsink.

I dunno about yours, but I think my CPU sensor reports high. When the CPU is loaded it jumps up at least 10C immediately and decreases at least 10C immediately when the load is gone. Seems pretty abnormal to me compared to other systems I've used that gradually increase and decrease temps with load.

I know you're comparing to your old temps, but I'm pretty sure you got a new BIOS revision the last time you took your notebook into service which may have the temp sensors calibrated differently.

And I've been using AS5 for my CPU since the first day I got the notebook, I assembled it myself and never even used the thermal pad. As a Built-On system (whitebook/barebone), I don't see how accessing the CPU will void the Asus part of your warranty since they are sold for ppl to assemble themselves. You're reseller might have stricter terms though...

 

Whats wrong with 70C at full load. These are posed to go into high 80s at full without undervolting!. as5 will not help you at all. Just use it man. There really is nothing wrong with it this time. Heatpipes have ability to deteriorate overtime as i have noticed. I have seen a few broken heatpipes. You dont have this problem otherwise you would have reached over 100C under prime95

 

Sorry been busy with work and school, thanks for the replies guys.

Special thanks to milestonepc for the info on their location.

As for my temperatures...I know that it is WITHIN SPEC, but the thing is it wasn't like this before. It rarely hit mid 70's before and now it's hitting high 70's making everything hotter inside my chassis.

That is the problem. These cpus are designed to work into the 80's but that's reaching the maximum threshold, which you don't want.

I think I'll take it in once I get the time.

Thanks again milestonepc (canadasys right?)

Cheers,
Mike

 

I've got a Z92Km that suddenly just started overheating whenever the processor gets any kind of significant load. It may last 1-3 minutes at 100% CPU. Once the proc (2.2ghz turion) temp gets to about 77-79 C degrees it turns off. I'm considering using the arctic silver, but it voids AMD's warranty. It seems like everyone says it's ok, but I'm still kind of leary.. I'd rather have another solution.