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    Help Please !!!

    Discussion in 'Asus' started by s1m0n, Jan 13, 2007.

  1. s1m0n

    s1m0n Notebook Enthusiast

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    Today i power my laptop and my keyboard is not working, no key . But the touchpad is working. But when i press a key the it stopps working ? Reinstalled drivers and the problem is still there. what can i do ?

    Help please!
     
    s1m0n, Jan 13, 2007
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  2. MilestonePC.com

    MilestonePC.com Company Representative

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    What laptop do you own? When did you buy it?

    It may just be that windows froze, viruses, malware.

    Also if you have big application/programs on startup, that would cause a huge amount of hang, when booting, meaning you would have to wait 1-3 minutes before doing anything.

    Restart the laptop again, and see if it happens again.

    Also try booting your laptop with the AC Adapter or on Battery.
     
    MilestonePC.com, Jan 13, 2007
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  3. s1m0n

    s1m0n Notebook Enthusiast

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    Its an A7D, tryed 10 times to restart nop did not help, I had an USB Drive(1GB) in it and tryed to remove it the safe mode and there was an error, pluged the USB out and restarted, then the keyboard stoped to work !

    EDIT: and when i start the Audio DJ the keys for vol+/-(Fn+F10, F11, F12)), left and right (Next, Prev.) are working
     
    s1m0n, Jan 13, 2007
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  4. s1m0n

    s1m0n Notebook Enthusiast

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    MilestonePc.com what can I do ?
     
    s1m0n, Jan 13, 2007
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  5. MilestonePC.com

    MilestonePC.com Company Representative

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    Lets try some basic stuff and see if we notice a change.

    I want you to first boot the computer into the BIOS, this means you have to press one of the F keys, like F8 or a number around that to enter the bios, sorry I don't know the exact number, just press a few of them and one of them will take you into the bios.

    Once your into the bios you will have to use the arrow keys to move around, do your arrow keys work?

    If it does or if it doesn't lets us know, but then lets try another test.

    Boot the laptop into Safemode and then see if the keyboard works there. Also try to plug in a USB keyboard to the laptop to also see if that works while it is in Safemode. Let us know what happens.

    Next thing to try is boot the laptop in to your regular windows and then plug in a USB keyboard, or wireless keyboard or bluetooth keyboard and see if that works. Let us know what happens.

    While your in windows, plug in your USB Drive and see if that work.
    Note: If there are any files, folder, or running applications on that USB Drive before you take it out, this will cause an error, so you would have to close everything that accesses the USB Drive then you may remove it physically. Or some prefer the absolute safest method in which they remove it from the system using the tray icon in the bottom right corner.
     
    MilestonePC.com, Jan 13, 2007
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  6. s1m0n

    s1m0n Notebook Enthusiast

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    Keyboard works :) But when powered on the Numeric Lock switch on ? Why
     
    s1m0n, Jan 13, 2007
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