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    Got problem with my USB 2.0

    Discussion in 'Asus' started by Lendorav16, Dec 7, 2012.

  1. Lendorav16

    Lendorav16 Newbie

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    Hi!

    I'm user of Asus N53SV Windows 7 64-bit

    I got problem with my USB 2.0 ports. if i put my mouse in anyports, they work (lights are working) but mouse dont move.
    If anyone know how to fix it please say because it's anoying to use touchpad!!!


    Sry for my bad english.
     
    Lendorav16, Dec 7, 2012
    #1
  2. JOSEA

    JOSEA NONE

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    Does a flash drive or other USB device work in any of the ports? Also does you mouse work on another computer or laptop ?
    Your English is fine and welcome to the forum!
     
    JOSEA, Dec 7, 2012
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  3. Prostar Computer

    Prostar Computer Company Representative

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    Well, the fact that the ports are powering your device is a good sign; it means the problem is probably on a software level, and that the board/controller isn't bad.

    You can look for a chipset driver and see if that solves the issue. How long has this been going on?
     
    Prostar Computer, Dec 7, 2012
    #3
  4. tijo

    tijo Sacred Blame

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    You could always try reinstalling your chipset drivers as a last resort.

    EDIt: Ninja'ed...

    Other troubleshooting tips:
    If the mouse has drivers for it (e.g. razer mouse) try installing those, try another mouse to rule out the possibility of your mouse having a problem or try the mouse in another computer.
     
    tijo, Dec 7, 2012
    #4