G1S hard reset?

Hi

Sorry to asking, but I just facing and falilure with my new G1S (bought less then 1 month ago). The laptop hang during the boot, in the middle of Vista's boot, on a driver accessing the disk

The Asus Support gave me a strange answer: just do an hard reset
The strange part to me is that the hard reset is done through the following procedure:

1) detach power and battery
2) click the reset button 10 times ( ). The small button under the laptop, nearby the batteries, you need a nail to click it. Number 5 on the ASUS G1S usser manual
3) wait 10 minutes
4) retry

So, I tried many times, but it is not working

QUESTION
Do you confirm this hard reset preocedure?
Anyone facing similar problems?

Thanks

Marco

 

Sounds like this is something that might reset your bios. You could just go into the bios and load the default values. I dont see what else this might do.

 

Can you boot into safe mode? There may be a driver conflict that is screwing Vista...

 

Usually, you are supposed to hold down the power button for about 45 seconds to drain stray charges, then push the reset button at 10 second intervals, keeping it pressed for a while.
Is your POST screen showing up?

 

Hi

If I boot in SAFE mode I have the same issue. The difference is that I can read the last loaded driver before hang:

\windows\system32\drivers\crcdisk.sys

I was thinking that was the HD, but I just checked with an External SATA case that the HD is OK, it works well

Yes. I can see the POST and I also tried to restore the Default Settings in BIOS.

No changes, always hang

Could you explain me better the hard reset procedure. 4-5 seconds the power button (with no cable?) and then 10 second the reset button?

Thanks

 

Not 4-5 seconds. 45 seconds or 3 quarters of a minute. Have you tried reinstalling the OS, or using the recovery media?

 

Hi

Sorry, ok 45 seconds (it sounds strange to me, apologies)
But how many times I need to press the RESET button (x 10 seconds) 1 time? 10 times

No I didn't tray to reinstall because I am away from home for some time, and I left the Recovery CD at home :-(

Do you know if I can download from somewhere in the web the Recovery CD?

If not, and due to the poor answer from support, I was thinking to re-install Vista from scratch (I would like to install a Vista Business). But I need to delete the hidden recovery partition before to do that.

Do you think there is any particular remarks fro installing Vista ( I have the original CD)..
In the worst case when I will be back at home I will do a recovery from the ASUS CD.

Thanks

Marco

 

Solved!

With a complete reinstallation using the Windows Vista Setup disk.
I removed the hidden 7GB partition and with Partition Manager 8.5 I resized the partitions more appropriately.

Now I have fresh G1S without bloatware and with all updated drivers

Anhyhow, the Online ASUS Support is very bad...

Thanks!!