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    Freezing in on my Asus z37sp

    Discussion in 'Asus' started by pasoleatis, Aug 28, 2008.

  1. pasoleatis

    pasoleatis Notebook Deity

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    Hello,

    A few months ago I bought an Asus z37sp with 4 Gb of RAM and the T9300 proc. I installed the Vista 64 bit and the newest drivers. I have some problems with it since I bought. From time to time is just randomly freezes. This event occurs in moments in which is doing nothing and it seems that it started to occur after I installed the latest video driver. Temperatures seems reasonable about 65 degrees for video card.

    Did anyone heard about similar problems? Is it driver problem or a hardware problem? Does Asus have an automatic system to install drivers?

    Another question is related to RAM. The RAM that I have is DDR2-800, but when I boo the computer it shows the ram speed 667. I thought that this model had the Santa Rosa refresh platform which supported DDR2-800. Was I wrong?

    PL
     
    pasoleatis, Aug 28, 2008
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  2. E.B.E.

    E.B.E. NBR Procrastinator

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    Freezes, are they complete freezes and you have to turn off the computer from the power button? Or just temporary freezes after which the computer comes back online?

    I would suggest rolling back to the previous version of drivers that you were using, if you suspect they are the cause. Make sure you use DriverCleanerPro or an equivalent to clean up the old drivers, before you install the new ones.

    Source: http://en.wikipedia.org/wiki/Centrino#Santa_Rosa_platform_.282007.29

    Apparently no DDR2-800 RAM.
     
    E.B.E., Aug 28, 2008
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  3. pasoleatis

    pasoleatis Notebook Deity

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    I will try reinstall the drivers. Santa Rosa does not support the DDR2-800 ram, I thought that Santa Rosa refresh would do that. The computers freezes. I can not do anything on it and my only option is to push the power button.

    PL
     
    pasoleatis, Aug 28, 2008
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  4. E.B.E.

    E.B.E. NBR Procrastinator

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    Montevina is that refresh, and I don't think your computer has it. ASUS notebooks with Montevina have a V suffix (M50V, G50V, F8V).
     
    E.B.E., Aug 28, 2008
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  5. pasoleatis

    pasoleatis Notebook Deity

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    I was hoping that someone had the same problem and found a solution.

    My main question is related to the freezing and I do not intend to start a flame war here but the Montevina is not Santa Rosa refresh.

    http://laptoping.com/intel-santa-rosa-refresh.html

    PL
     
    pasoleatis, Aug 28, 2008
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  6. E.B.E.

    E.B.E. NBR Procrastinator

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    Ah, no flame war. :) I just didn't know that the Santa Rosa+Penryn combo was called "Santa Rosa Refresh" so I assumed you meant Montevina.

    As to the problem, did you try rolling back to the older GPU drivers? If so, did you get freezes afterwards?

    You could try checking the event log. Although, from my experience, when this type of hard freezes happen, nothing is written in the event log...

    Do all the drivers on the CD work in Vista? If so, maybe the best way to proceed is: reinstall a clean Vista64, install the stock (CD) drivers, do not install any autostarting utils such as Power4Gear etc., and see if the problem happens again. If not, then it was software. If yes, then it's not clear...

    It's quite difficult to troubleshoot this kind of hard freezes because it's always quite unclear what might be causing them. Although it's more likely to be hardware than software, usually...

    There is Asus Live Update but it's very buggy, and I'd recommend against using it.
     
    E.B.E., Aug 28, 2008
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  7. pasoleatis

    pasoleatis Notebook Deity

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    Thanks fo ryour answer I will reinstall to the drivers from the original CD and see what happens.


    PL
     
    pasoleatis, Aug 28, 2008
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  8. E.B.E.

    E.B.E. NBR Procrastinator

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    Did it work?
     
    E.B.E., Aug 29, 2008
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  9. pasoleatis

    pasoleatis Notebook Deity

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    I uninstalled the video driver (v 169...) and got instead the 175.16. It seemed to work.

    PL
     
    pasoleatis, Aug 31, 2008
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  10. E.B.E.

    E.B.E. NBR Procrastinator

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    Glad you solved your problem.
     
    E.B.E., Aug 31, 2008
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