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    Did my W3J die?

    Discussion in 'Asus' started by Zeff, Jun 12, 2007.

  1. Zeff

    Zeff Notebook Enthusiast

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    What's up guys, I have a W3J that is still under warranty. I started having trouble with the CD/DVD drive about 2 months ago and through this site discovered that it was a semi common problem and Asus usually fixed this within a week's time. All of this happened while I was in Europe and couldn't send the drive off. Well 6 days before my flight back to the states the whole laptop just stopped working. I had gone into hibernate just like I have for the past 8 months and when I tried to start up nothing. The lights that usually flash on with a solid long glow(caps loc and whatever is next to it, I don't have my w3j with me ATM) now flicker every couple seconds at boot. The computer still does the ASUS chime like it is booting but the screen does nothing at all. This isn't like the propt password problem that people had where the screen doesn't turn back on. I believe my video card is broken. There is no heat at all coming from the vent even after letting the laptop sit for 5 minutes.

    Anyone else have this problem? I'm ordering a 2.5 to IDE HD cable so I can save all my data before I try to send it off.
     
    Zeff, Jun 12, 2007
    #1
  2. Nrbelex

    Nrbelex Notebook Deity NBR Reviewer

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    I've seen something similar. If you have the S-video cable which came with the laptop, try sticking it into the port and restarting a bunch of times. Eventually, my screen came back on... very strange.

    ~ Brett
     
    Nrbelex, Jun 12, 2007
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  3. pegasusxpc

    pegasusxpc Notebook Enthusiast

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    did you try hooking your computer up to an external monitor? try that out first. if you don't get a display on your external monitor, your VGA may be fried. if the CRT works, then that means your LCD panel is faulty, and needs to be changed.
     
    pegasusxpc, Jun 13, 2007
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  4. Zeff

    Zeff Notebook Enthusiast

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    I'll try all this stuff out tomorrow.
     
    Zeff, Jun 13, 2007
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  5. mujtaba

    mujtaba ZzzZzz Super Moderator

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    Do what the others adviced, if you can hear the ASUS ding it means that it has passed the Power-on self-test.So it's much likely that nothing wrong with the GPU.
     
    mujtaba, Jun 13, 2007
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  6. E.B.E.

    E.B.E. NBR Procrastinator

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    Are you sure it means it's passed the POST? Or is the ASUS ding somewhere in the beginning or middle?
     
    E.B.E., Jun 13, 2007
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  7. Zeff

    Zeff Notebook Enthusiast

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    I hooked it up to a CRT monitor and powered up, nothing happened. It still does the ding but the screen stayed off.
     
    Zeff, Jun 13, 2007
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  8. ClearSkies

    ClearSkies Well no, I'm still here..

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    Perhaps time to think about calling Asus about warranty service....
     
    ClearSkies, Jun 13, 2007
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  9. Zeff

    Zeff Notebook Enthusiast

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    I am as soon as my hd adapter cable comes in
     
    Zeff, Jun 13, 2007
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  10. Zeff

    Zeff Notebook Enthusiast

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    Here is my experience with the ASUS support.

    They are exellent!!! I contacted The laptop support and they promptly issued me an RMA within 2 days of the inital email I sent in. I sent the Laptop in June 30th and I received it July 6th. They replaced my DVDR/CDR as well as my busted video card.
     
    Zeff, Jul 7, 2007
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