Barebone z63a

Hi, I have a z63a which I bought just 2 years ago from CanadaSys (now Milestone, which seems to have gone out of business) I bought the additional extended warranty on the notebook, which gives me three years total. I was having problems with my harddrive and I just got a call from the Asus service centre saying the hard drive is defective however, this is no longer covered under the warranty and I would have to go back to the store.

My question is now that Milestone appears to be gone, is there anything I can do to get a replacement hard drive? Would I be able to get a replacement from the company (I think it was maxtor) itself? Does the additional warranty I purchased give me any protection with regards to the hard drive?

Any help would be much appreciated.

Thanks!

 

Unfortunatly, the extended warranty you bought was with Milestone PC and thus, since the company is out of business, you are stuck with this, so no more warranty for you. If you do a quick search on this forum, you will see that you are not alone in this situation with CanadaSys. This is the risk of going with smaller companies that come and go quite fast sometimes. For the hard drive, depending of your model number and year written on the drive, you could still be in luck and get covered by the manufacturer warranty.

 

You should be able to check warranty status for Seagate and Maxtor Drives here:

http://www.seagate.com/www/en-us/support/warranty_&_returns_assistance/verify_warranty_&_submit_rma/

 

Thanks for help! Its acutally a samsung HDD and looks like it is out of warranty. Any good deals out there for atleast 100GB? Also, the one I have right now is 100GB/5400RPM/2.5"/8M/PATA. From looking online, there appears to be IDE and SATA...which one should I look to be getting? Sorry for the newbie questions.

Thanks

 

The z63 requires PATA/IDE/ATA-6 HDDs. You *cannot* use an SATA model.

 

sorry to hear that. Unfortunately milestone closed as soon as they opened in the states. This forum had more fanboys for milestone then any. they were recommended left and right. Unfortunately asus does not have to honor the warranty as it is not their warranty however if you talk to management someone there should be held accountable as they still list them as a vip dealer on their where to buy page over a year after they closed up shop. good luck

 

the z63a is also a barebone. so the harddrive should hold its own warranty. the z63a battery location tends to burn up. id say if you got extra money, try a ssd. otherwise look for something with low heat.

 

If you go ahead and have to replace your HDD, I can recommend the Western Digital WD2500BEVE, for the reasons that a) it's a very fast HDD and b) it's the largest capacity HDD available for PATA. I have it myself and it runs flawlessly (well only for a month now, but anyway).

At this point I would not recommend an SSD. They are very expensive and their benefits are somewhat doubtful.

 

brian there is nothing wrong with the battery on the w3 or the location. Infact the battery on the w3 was the best asus ever integrated. How would ssd help here?. this is an old barebone with a slow controller. ssd will only hurt your bank account it will not help anything else. Ssd helps with newer sata controller that support sata2 drives and even better when paired with intel turbo memory (when you actually run the tests correctly).