Asus c90 bluescreen...

I have recently have two bluescreens, and i dont know why! In the two last weeks, i had two crashes!

Does anyone know a solution or fix for this problem?

 

Wow, that's certainly detailed information.

NOT.

You need to give us more, like:

what were the errors; what file did they mention if any
what did you do before the crashes occured; installed any new software? upgraded any drivers?

etc...

 

I wonder if the problem could be windows update? Because i pushed "restart my computer" but i restarted it instead. And the blue screen occured when i started the computer again, and the update started to download again...

I hasent installed any new drivers recently, and i cannot see what it stands on the bluescreen, because it shows the raport only 3sek!

 

Damn, now i have gotten bluescreen many times... I cant see what it stands on the bluescreen, but i have taken a screenshot of the microsoft raport (on norwegian thou)...

Maybe the problem can be the BIOS? I have the BIOS setting i got with the comp. (not sure witch version).

 

1. Check ram to see if it is compatible with the C90S. (There's a list of compatible ram on the Asus website for the C90S).
2. Update bios to ver. 801
3. Check mobo version. If it is f07 or later you need to have a 120w battery pack

To update bios see link below
http://forum.notebookreview.com/showthread.php?p=2694183#post2694183

 

I think the ram is compitable since i bought it from a seller at the same time i bought the comp. and it runs fine when i have passed the blue screen.

But how do i check mobo version?

 

C90 is picky about RAM and not all resellers know which RAM is compatible, and which is not. What is the brand of RAM that you have? Maybe some C90 owners have (bad or good) experience with that brand, so you'll know for sure.

 

Must i open the comp. to see what type of RAM i have? Or can i see it somehow else?

 

use this to get all the info you need on your RAM without opening it:

http://downloads.guru3d.com/download.php?det=1734

Memory Name and model:
Under Motherboard>>SPD

Surprisingly BIOS version is not under BIOS, Fastest and simples place to look is:
Under Computer>>Overclock at the bottem.

 

There are so many numbers under the comp. so wich should i look for? Any spesific numbers?

Here is a screenshot from Everest:

 

I don't know Everest but there's a tiny program called CPU-Z that gives you all the information about the RAM in a clear format, including the slot in which the RAM is.

 

I took a coupleof screenshots from CPU-Z, but i dont think is was able to find out wich type of RAM i had...I think the BIOS version was 0801!

 

Argh the manufacturer field is not set in the RAM firmware (FFFFFFFFF...) That usually means the memory is noname...

Do you have the possibility of running the notbeook with another RAM? Without buying it? Check the list of Approved/Tested RAM for C90 (I think it might be around here on the forums; I know for instance that SuperTalent RAM is supported)

Then if it runs you have good arguments to return the current RAM and buy something which is known to work with the C90.

Also, do the memtest86+ memory test if you didn't already. Vista also has a memory tester built-in.

 

I dont have the opportunity to try with another RAM... But how does a check with memtest and Vista? And could you link me to the side with supported RAM?

Maybe i should call the manufacture and ask wich RAM they have placed in my comp.?

 

memtest86+ is easy. Google for it, download the ISO, burn it (as an image, not as data) to a CD, and boot from that CD (ESC at ASUS splashscreen, select CD/DVD on the ensuing popup)

Then let it do its thing. Best done overnight or when you're away it takes a while.

I do not have the link to the list of supported RAM unfortunately... try search on this forum, and otherwise google: search for "C90 supported RAM", and "ASUS C90 supported RAM" for google.

Maybe one of the resellers knows better.

To check the type, rather than calling, I'd first see if there is a quick-access panel to the RAM on the bottom of the notebook. It should have a sign like a small squarish bug with a few legs -- that's the RAM chip symbol). Remove the screws, take away the panel, and the RAM chip should be there, you can read its name (if it has any...)

 

It's a c90, so it's the big fat panel. Take the 4 screws off; 2 on the right of the turbo engine, 1 left and 1 somewhere in the middle. To take off the panel pull from the TurboEngine side. The RAM location is furthest away from the TurboEngine/Fans. The revision of the motherboard is on the sticker stuck on the RAM slot(usually green).

 

The RAM type was something called Elpida i think! Does that work good? Is there the RAM or the BIOS version thats make bluescreen?

 

It can be many things. Please, run memtest86+ to get that possible cause out of the way.

I think my M6Ne original RAM was Elpida. The 256MB stick I'm still using in it works just fine. Still, Elpida sounds to me like noname -- but SuperTalent sounds just the same.

Regardless, I don't think Elpida is on the list of tested RAM types for the C90.

 

But the thing i have to do know is to run memtest86+. What does this program do? And can it cause any harm on the computer?

 

Vestlia, sorry man I don't know what the field for OC would be called in Nor, but I gave instructions in the English equivalent field under the Everest links. If you could use Babelfish to translate them you would be able to translate them or something similar to translate them you would see where to go. I had a migraine right now or I would do the work for you, need sleep and food (can't live without checking my email).

http://babelfish.altavista.com/

 

RangerXML, i saw your massage, but i used CPU-Z instead of Everest! With CPU-Z i could get the BIOS version too (wasnt at the bottom). I used Everest one time now, and here is a screenshot (with no new info.)...

But im glad for all of yours help

 

On the memtest question... What it does is write all the possible combitantions it can to the ram, testing it for crashes

 

Yes, that will cause no harm to the computer. I wouldn't suggest you do it otherwise

What it does is test the memory using operations that are done in the normal functioning of the computer. If it gives any errors at all (they will appear in red, hard to miss), then your RAM is faulty. A good RAM should pass with zero errors in memtest.

 

Not if the memory controller is bad or the motherboard its self is corrupting the RAM. I had false positives on good RAM before, thats why with memtest you always test the RAM in another computer before testing other set of RAM in same computer and test that set in another computer before...you get the idea. I only had it happen once when I was a tech for a store that the computer was corrupting the RAM and it was such a run around headache that we made a procedure for testing memory.

 

Ok, but the best thing i can do now to figure out the problem, is to run memtest? (i dont have an opportunity to try the RAM in another laptop, so ill hope i not get an false answer)...

And i have to do this: " Google for memtest86+, download the ISO, burn it (as an image, not as data) to a CD, and boot from that CD (ESC at ASUS splashscreen, select CD/DVD on the ensuing popup). Then let it do its thing. Best done overnight or when you're away it takes a while." ?

 

Damn, had two bluescreens today... What should i do? Can anything help my solve the problem exept from memest that just analyze?

 

If you love tinkering with computers there are sure lots of things you can do, from installing linux or xp to going from log files of BSOD.. what does windows report on BSOD screen what was the reason for it?

Otherwise I would suggest you take it back and demand a working C90, just like you paid for it..

Good luck..

P.s. And another thing, I saw you have a 801 bios, but the newest should be 801b...

(!)

 

vestlia, have you run memtest? Forget about all the side issues discussed here, just run memtest. IT WON'T KILL YOUR COMPUTER.

Please, let's stay focused here.

It is pointless to ask for anything else to do besides analyze the RAM, if you haven't yet analyzed the RAM.

Depending on the test result, then we can move on. But we have to try things in a logical sequence, starting with the test that provides the most information first; that test is MEMTEST86+.

 

Ok, Im going to run memtest in the weekend (dont have very much time now), so i will come back to you guys after that

 

Why not let it run overnight? It will do three or four passes, and if the RAM gets a clean bill of health it's most probably healthy.

 

Im going to download now, but I found two kinds of sources:
http://www.memtest86.com/download.html
http://www.memtest.org

Which source should i use? And which file should i download?
(Im using Home Premium 32-bit)

 

Use memtest.org

Get the ISO, burn it to a CD (as an image not as data!) and boot from that CD.

 

and what happend Vestlia?? did u figure it out?? i have the same maskin with the same problems.. so i wonder how it all went..

regards

T

 

well im no cumputer wizz, but maybe this info will help shed some light on the problem.. i went to systeminformation, and under sharing/conflikts i found this

can anyone help me decrypt this ?
btw, minneadresse is norvegian for memory adress

regards
T

------------------------------------------------------
I/U-port 0x00000000-0x00000CF7 PCI bus
I/U-port 0x00000000-0x00000CF7 Direct memory access controller

I/U-port 0x000003C0-0x000003DF Intel(R) 945G/GZ/GC/P/PL PCI Express Root Port - 2771
I/U-port 0x000003C0-0x000003DF NVIDIA GeForce 8600M GT

Minneadresse 0xF4000000-0xF7CFFFFF Intel(R) 945G/GZ/GC/P/PL PCI Express Root Port - 2771
Minneadresse 0xF4000000-0xF7CFFFFF NVIDIA GeForce 8600M GT

IRQ 23 Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
IRQ 23 Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC

IRQ 16 Intel(R) 945G/GZ/GC/P/PL PCI Express Root Port - 2771
IRQ 16 NVIDIA GeForce 8600M GT
IRQ 16 High Definition Audio-kontroller
IRQ 16 Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D0
IRQ 16 Intel(R) 82801GR/GH/GHM (ICH7 Family) PCI Express Root Port - 27E0
IRQ 16 Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
IRQ 16 Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
IRQ 16 RICOH OHCI Compliant IEEE 1394 Host Controller

IRQ 17 Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D2
IRQ 17 Atheros AR5008X Wireless Network Adapter
IRQ 17 SDA Standard Compliant SD Host Controller
IRQ 17 Ricoh SD/MMC Host Controller
IRQ 17 Ricoh Memory Stick Controller
IRQ 17 Ricoh xD-Picture Card Controller

IRQ 18 Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D4
IRQ 18 Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA

IRQ 19 Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D6
IRQ 19 JMicron JMB36X Controller
IRQ 19 Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9

Minneadresse 0xC0000000-0xCFFFFFFF Intel(R) 945G/GZ/GC/P/PL PCI Express Root Port - 2771
Minneadresse 0xC0000000-0xCFFFFFFF NVIDIA GeForce 8600M GT

Minneadresse 0xA0000-0xBFFFF PCI bus
Minneadresse 0xA0000-0xBFFFF Intel(R) 945G/GZ/GC/P/PL PCI Express Root Port - 2771
Minneadresse 0xA0000-0xBFFFF NVIDIA GeForce 8600M GT

I/U-port 0x000003B0-0x000003BB Intel(R) 945G/GZ/GC/P/PL PCI Express Root Port - 2771
I/U-port 0x000003B0-0x000003BB NVIDIA GeForce 8600M GT

---------------------------------------------------------

 

No, i havent figured it out yet... Have been busy for some time now with exams and work, so I didnt have enough time! I think i will try to run the test at sunday, because i have the day off then, and some more spare time in the vecation

 

Well I figured out through some trail and error that plugging or having anything plugged into the USB port under my express card slot and then using an express card can cause BSOD only in Vista 32, strange. I disabled Power Saving functions now also for USB ports and now I can use my express card GSM modem while on battery power, but only in standard mode.

I'm actually hoping that a BIOS update might fix this.

 

haha, wellwell what can i say. i just did the memtest. it only kept at it for like 10 secunds than the hole maskin froze, and only the lower parts of the screen was showing, the rest black.
it managed to do like 10 tests, and the number of errors just kept rising. think test number 10 ended at 156 or there about.. nothing in red though but it said error never the less.

tomorrow im surly gonna open and see what what Ram they have put in.
hopefully its a noname, cause then its likely that ive found the source of the problem..
right??

happy x-mas folks!

T

 

i just checked out the Ram installed. its called Nanya and is actually listed with Asus as compatible. never the less i´ve been reading somwhere that nanya is actually the same brand as elixir, and should be really bad with loads of faults.

i just wrote to my comp-dealer and told them to send me TRANSCEND 1GB JETRAM DDR2 667MHz SO-DIMM.. ill tell u guys how it went when i get them..

T

 

Have somebody found a answer on the bluescreen problem?

 

Changed my BIOS to an older 704 and installed Vista SP1 RC "Refresh", haven't had a BSOD since (my battery lifes also increased).

 

Listen m8, before do anything just write down the code you get from what I marked with the oval on my example picture bellow:

Shot at 2008-01-16

From there we could go on with other tests

 

Thats the blue screen I use to get ;p

 

Hehehe, I remember that... It's been weeks since I got it last! Damn, I hope I haven't jinxed myself.

 

i get that message sometimes as well... strange.

 

That BSOD (given as an example) is a sign of instability. If you do get it, check your voltages if you're undervolting or clocks if overclocking. A memtest wouldn't hurt though it's less likely.

 

Well, that was just an example of 21 different Blue Screen examples I have on my database and each example have diferent codes that give you a hint of what is going on. On the last oval from the example, the most important code are the first digits out of the bracket, the other ones (inside the brackets) are memory allocation error due to the main problem. Before, some people use "Alexander SPK" utility to keep tracks of their BSOD

 

I know it was an example, but since people after your post said they got it (IRQL NOT LESS OR EQUAL, stop 0xA) I thought it would be useful to share some experience.

 

hehehe, I was replying to Ranger & pogitz post not yours thanks for the info though and I hope the guy with the BSOD find it useful as well

 

ok. but the problem is... i did not do anything to my c90... as far as overclocking is concerned, i only overclocked my GPU 500/450 using rivatuner. Then there's turbogear. That's it. Ive ran memtest 3x already ( over a period of hours ) and zero errors have appeared.

Still have no idea why i occasionally get that error. Im suspecting something with the BIOS'es... ( as its stated in the ASUS website something with vcore voltages or sumthin... ) is it ?

 

add the fact that a number of people are getting this error... ( IRQ_NOT_LESS_OR_EQUAL... ) on the same model ( c90s )... and i mean a significant number of people are getting these.