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    Asus battery not charging - but says it does charge. Not starting from battery

    Discussion in 'Asus' started by bodomalo, Aug 15, 2015.

  1. bodomalo

    bodomalo Newbie

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    Hi

    I have a ASUS Zenbook UX31A
    It recently went to a repair facility, they replaced my display which had a scratch. Of course they had to open the whole thing for that replacement..
    When it arrived back I realized (after first using it only connected to the adapter because I thought the battery is at zero and thats why it is not booting) that it never ever does start from battery, nor does the battery load a charge (but it writes charging). When I switch off the power adapter, the notebook is off in the same second.

    I have windows 8.1
    The orange LED on the power adapter is ON (which means charging to my understanding)
    In windows it always writes "Connected, charging 39%" (it is always at 39% or sometimes 38%)
    I installed "BAttery care", it now writes: Charging, 38% - time left: 38 minutes (which makes absolute no sense, at 38% there would be left around 1,5 to 2 hours... Voltage is 7400mv, wear level 9,43%..

    It is also not really charging when the notebook is OFF
    It is also not really charging when I am in the bios.
    Only the orange led is on

    After 1 night of beeing connected to the power adapter the orange LED switched to blinking GREEN/ORANGE.


    Can someone tell me if the battery is death, or if the motherboard is broken? I would be very pissed of if the MB is broken, that repair is not worth it...and the repair facility destroyed it :-(
    Can this be a "calibration error" of the battery? That software writes: last calibration: no data (I never did any calibration, have no idea how to do that at the moment...)

    Thanks
    Bodo
     
    bodomalo, Aug 15, 2015
    #1