The Notebook Review forums were hosted by TechTarget, who shut down them down on January 31, 2022. This static read-only archive was pulled by NBR forum users between January 20 and January 31, 2022, in an effort to make sure that the valuable technical information that had been posted on the forums is preserved. For current discussions, many NBR forum users moved over to NotebookTalk.net after the shutdown.
Problems? See this thread at archive.org.

    ASUS Login Issue

    Discussion in 'Asus' started by sniperfx20, Feb 9, 2011.

  1. sniperfx20

    sniperfx20 Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    My ASUS laptop, N61Jq Series. Basically sometimes the wireless adapter will turn off on login. So sometimes when I login the computer the wireless adapter is turned off. Never actually turns off during wireless browsing, so it's not a reception issue, i get full bars when internet is functioning.

    However, the issue gets more confusing. On my account, my main account, when i 'check for a solution', it notifies me that the wireless adapter is off and would you like to turn this on? I click 'apply this fix', problem solved!

    BUT, my second account that i allow other people use (also an Administrator account), when they go through this step, there is no notification explaining that the wireless account is turned off and if i want to turn it on. It just says that the problem was unable to be detected but if you click under 'additional findings', it says the network adapter is disabled but no indication to turn it on. I checked the device manager and i noticed that the device is infact still enabled.

    Keep in mind:
    -the device is plugged in the entire time during these steps
    -the adapter 'Atheros AR9285 Wireless Network Adapter' has the lastest drivers installed
    -i don't have a virus, i have checked it recently

    Do anyone have an idea for this solution? Perhaps a method to force the Network Adapter on.....
     
    sniperfx20, Feb 9, 2011
    #1
  2. JOSEA

    JOSEA NONE

    Reputations:
    4,013
    Messages:
    3,521
    Likes Received:
    170
    Trophy Points:
    131
    Great detailed problem desc. Just need a few more details
    ARe you running VISTA or Win 7?
    Did you get your driver from the ASUS site or another site?
    Is the problem consistent with the seconday account?
     
    JOSEA, Feb 9, 2011
    #2
  3. core2avs

    core2avs Notebook Consultant

    Reputations:
    3
    Messages:
    108
    Likes Received:
    0
    Trophy Points:
    30
    i have seen similar not exactly same on my hp with vista. wireless does not work for one user and works foe other. The problem is solved by deleting saved wireless network and connecting again (need to enter network key).
     
    core2avs, Feb 9, 2011
    #3
  4. JOSEA

    JOSEA NONE

    Reputations:
    4,013
    Messages:
    3,521
    Likes Received:
    170
    Trophy Points:
    131
    Nice call core2avs, When I vista machine exhitibed similar behavior I ended up reloading windows.
     
    JOSEA, Feb 10, 2011
    #4
  5. sniperfx20

    sniperfx20 Newbie

    Reputations:
    0
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    5
    thanks for the quick replies!

    Sorry my mistake, i am using windows 7. And i will try to remove the remembered wireless account and then re-connect by re-entering the encrypted key. However, i am uncertain this will resolve my issue because the network adapter itself isn't powered on. (ie. the wireless bar icon at the bottom right of my screen shows a big fat red 'X' and the wireless bars are greyed out behind it)....

    As for the drivers, these were pre-installed on my laptop and i did try to update the drivers from the device manager as noted before but again it said i have the latest drivers...
     
    sniperfx20, Feb 10, 2011
    #5
  6. JOSEA

    JOSEA NONE

    Reputations:
    4,013
    Messages:
    3,521
    Likes Received:
    170
    Trophy Points:
    131
    If core2avis's fix does not work, Download the latest driver for wireless card. Try booting to safe mode with out networking, remove the driver, then boot to regular mode and install the latest driver. Note sometimes ASUS does not have the latest drivers on their download page, but I would try there first.
     
    JOSEA, Feb 10, 2011
    #6