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    ASUS K50ID & Windows 7 = Random freezes

    Discussion in 'Asus' started by random99, Mar 19, 2011.

  1. random99

    random99 Newbie

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    Hello.
    I have a problem with my ASUS K50ID notebook with Windows 7 Professional x64 installed. The thing is that sometimes (no pattern, completely random) the system freezes and HDD led lights on, but there's no sound like when disk is working . After 10 seconds everything is back ok.
    Looks like it's Windows 7 related - I haven't experienced such behavior on other OS, like XP or FreeBSD. Reinstalled "7" multiple times, tried 32-bit edition too, and still nothing.
    CPU and GPU aren't overheating, and the HDD is fine - recently I replaced it with brand new Hitachi Deskstar 7k500, but freezing still occurs.

    Does anybody know what is going on?

    Best regards.
     
  2. ALLurGroceries

    ALLurGroceries  Vegan Vermin Super Moderator

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    Do you have any antivirus software installed? If you go to performance monitor look at the disk usage while you get that constant hard drive indicator to figure out what application or service is causing it.

    Overview of Windows Performance Monitor
     
  3. ramgen

    ramgen -- Morgan Stanley --

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    Could also be a bad hard drive. Whenever it tries to access an area full of bad sectors it does that weird scratching...


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  4. random99

    random99 Newbie

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    The freezing occurs with or without AV software, double-checked that.
    @ramgen HDD is new (just like yours - Hitachi 7K500), just replaced it yesterday and I still have these problems. No bad sectors. Looks like I have to format everything and install Windows XP - on this OS everything runs fine.
     
  5. Nigthmare

    Nigthmare Newbie

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    I had the same issue with the same notebook quite a while ago. I don't do anything special to fix this. It seemed to stop by itself.
    The logs mostly says, that the hard drive had to reset itself. I haven't found useful informations of which process causes this, and i don't even believe, that this is a process-related problem.

    @random99: Tell me, if installing Windows XP on this Notebook has worked for you. I tried that onced, and it gave me a bluescreen, that basically says, that the System was not able to boot on the Installation-Disc.
     
  6. random99

    random99 Newbie

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    Maybe Installation disc was damaged? In my case, XP installation (got it from MSDN) went without problems and it worked - no more freezing, perhaps it was just my luck or something. I saw a few users complaining about this issue on some boards and no one has a clue, what is going on with this laptop.
    @Nightmare: OS was preinstalled on your computer or did you install it yourself?
     
  7. Nigthmare

    Nigthmare Newbie

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    Yep. Win 7 64 bit was preinstalled and has a recovery partition.
    Does that mean, i am unable to install another OS on it?
     
  8. ALLurGroceries

    ALLurGroceries  Vegan Vermin Super Moderator

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  9. random99

    random99 Newbie

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    If ASUS puts Windows 7 on those boards then it has to work perfectly. Otherwise, they would fit there MS Vista. The funniest thing is that on Ubuntu, FreeBSD and other *nix-like OS, I had never experienced freezing or network problems. Looks like it's nvidia's crappy driver for their chipset :confused: I also noticed strange behavior of atheros ar9285 wireless card - sometimes it just drops connection and displays no networks. After multiple removing and installing drivers it works again.
     
  10. ramgen

    ramgen -- Morgan Stanley --

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    Atheros is very well known for those problems. Replace it *immediately* with an Intel card.


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  11. random99

    random99 Newbie

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    Looks like the cause of those freezing problems has been found. Right afer the system hangs, in the Windows Event Log a warning appears about driver called "nvstor64" (Event ID 129) and it says: "Reset to device, \Device\RaidPort0, was issued". The problem is widespread on Nvidia-based motherboards (just type "nvstor64 129" in google to see it), including desktop ones. So far no one found a working solution. I have disabled the NCQ in SATA controller's option to see if it helps. If not, then I'll try to fall back to default Windows SATA driver, or even change the SATA controller mode in BIOS to IDE emulation.
     
  12. Nigthmare

    Nigthmare Newbie

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    Hi, me again,

    i have to mention somethin now, too.
    I experience some random freezes with my K50ID. But those are not of the kind, random99 has. I experience complete Deadlocks from time to time. Those ones, where just a cold restart helps. It's not during overheat.
    It definitively occures more often, when there is much on on my hard drive. Downloading from five Sources, compiling a map and klicking myself through the explorer almost guarantee a deadlock. It also happens reproductively when i try to backup on my external usb-drive.

    There is absolutely no useful information in the windows logs. It just says, the computer had shutdown unexpected.
    I though, it's in some way connected to random99's Problem. I tried disabling NCQ, but that doesn't help. Now i try the IDE emulation.

    Has anyone a better clue abouth this?

    Best regards.
     
  13. Thesealhunter6185

    Thesealhunter6185 Notebook Enthusiast

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    Hey guys :D

    I'm back after being offline a while :D
    Just logged in and i have same problem.
    Just gaming or something and there comes a lagg..
    Sometimes BIG some times just a few seconds where the screen freezes :D

    Dont know how to fix but just want to tell i have same problem..

    Asus K70ID with Windows 7 Home premium
     
  14. random99

    random99 Newbie

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    @Thesealhunter6185
    Go to Start Menu, type "Event viever" in search field and execute Event Viever. Next, search on the left for "System" tab and look for something about "nvstor" or "nvstor64" related warning, like this:
    [​IMG]
    if present, then it's the driver that produces screen freezing. What you can do with this?
    Go to Device manager, remove NVIDIA SATA Driver, reboot and let Windows install it's own driver.
    It works for me.

    @Nigthmare
    Are you experiencing slow downs when playing music in Winamp/WMP and surfing Web at the same time? When it happens, computer acts for a while like it has 100MHz Pentium inside... until the webpage is loaded, then everything comes back to normal.